Alma McDaniel
Human Resources Specialist at LEAD Public Schools- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Microsoft Excel
MIcrosoft
Experience
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LEAD Public Schools
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United States
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Higher Education
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100 - 200 Employee
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Human Resources Specialist
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Jan 2023 - Present
Human resources specialists perform specific HR functions like, compensation and benefits, rewards, and employee relations and day-to-day HR tasks.Skills Employee relations, Performance management, Detail-oriented, High ethics, Conflict management skills, Interpersonal skills staff within the business., Ability to make decisions
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Director Of Operations
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Jun 2022 - Jan 2023
Perform administrative and supervisory work in the non-academic operations of the school. This includes financial management and reporting, purchasing, event planning and management, student transportation, the food service program, facilities, work to ensure the operational success of the organization, ensure contractual and regulatory requirements are met, and that resources are managed effectively.
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Office Manager
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Jun 2015 - Jun 2022
• Act as a liaison between assigned area and various internal and external parties such as district and school personnel, parents, students, community, other organizations, public and governmental agencies. • Work with the Leadership Team and interact daily with visitors and employees. • Assist Human Resources Department and ensure that new hires are equipped with computers and answer HR questions or direct them to the right person.• Assist in the schedule and preparation of school picture days, orientation days, college events and other special events. • Reduced paper usage by creating new systems that help to improve data management and school procedures.• Assist principal when needed to handle employees' time off /vacation/sick and schedule subs when needed. • Supervise Office Assistants, create tasks for each of them and make sure the job is performed daily.• Maintains various manual and electronic documents, files and records such as administrative and financial records, student files and cumulative folders; testing materials; worksite personnel records; in compliance with federal, state, and district guidelines.• Place requests, order office supplies, order school and maintain inventory.• Handle a variety of complex and confidential situations.• Resolve conflicts involving clerical and administrative functions.• Translate documents, English to Spanish. • Creating a Main Office website that helps parents and students to access specific information, accesses a variety of school forms, request school-related papers and update personal information in a timely matter • Create Newsletters, keep up to date Main School website and Main office website • Daily communication to parents, vendors and staff. Show less
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DoDEA
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United States
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Education Management
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700 & Above Employee
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Substitute Teacher
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Aug 2013 - Jan 2015
• Replaces the classroom teacher when absent plans, organizes and presents information and instruction, which helps students learn subject matter and skills that will contribute to their educational and social development • Reports to and supervised by the principal. • Replaces the classroom teacher when absent plans, organizes and presents information and instruction, which helps students learn subject matter and skills that will contribute to their educational and social development • Reports to and supervised by the principal.
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SAC
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2012 - 2013
Oversees the administrative management of the reception area of a CYS Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff Provides customer service Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers Enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the CYS program. Show less
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Preparer
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2009 - 2011
Customer service, communicate clearly and effectively to customers Cross-sell company products including bank products (savings account, loans and credit cards) Quickly and effectively solve customer challenges Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Duties included correspondence typing and telephone communications with customers and suppliers. Performed a wide range of general office functions. Provide client assistance and resolve customer complaints. Maintain client database and send promotional materials to clients and potential customers. Cash handling Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, and procedures. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Review financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns. Provide taxpayers with sufficient information and advice in order to ensure correct tax form completion. Show less
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Penn Wynne Homes
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Spring Lake, NC
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Realtor / Selections sales coordinator
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Jun 2005 - Jun 2009
Customer Service Cross sales company products Quickly and effectively solve customer challenges Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Duties included correspondence typing and telephone communications with customers and suppliers. Performed a wide range of general office functions. Provide client assistance and resolve customer complaints. Maintain client database and send promotional materials to clients and potential customers. Show less
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Royal Sands Resort
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Cancún Area, Mexico
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Restaurant Supervisor
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Apr 2003 - Nov 2005
Customer Service, address guest concerns, requests, or problems that may arise and make sure they are enjoying their meals and dining experience. Manage basic human resource issues/concerns of employees, work with kitchen staff and help design the menu each day. Ensure restaurant goals, coordinate tasks and work with other departments to ensure that the department runs efficiently. Customer Service, address guest concerns, requests, or problems that may arise and make sure they are enjoying their meals and dining experience. Manage basic human resource issues/concerns of employees, work with kitchen staff and help design the menu each day. Ensure restaurant goals, coordinate tasks and work with other departments to ensure that the department runs efficiently.
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Education
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2010 - 2012
Ashford University
Bachelor’s Degree, Child Development -
2001 - 2004
UNIT
Associate's Degree, Hospitality Administration/Management -
University of Phoenix
Associate's degree, Information Technology
Community
