Experience

Maven TM Limited

• Ireland
• Information Technology & Services
• 1 - 100 Employee

• Senior Business Development Consultant

  • Sep 2023 - Present

• Business Development Manager

  • Jan 2015 - Present

  At Maven TM, B2B Telemarketing is our core service. We are experienced leaders – Mavens – in the area of Lead Generation. Digital Marketing and Channel Services. Our specialist team work with Technology companies to build Marketing Qualified Leads, Event Registrations, Database Cleansing/Building, Sales & Telemarketing Training and Survey Projects.



Smart Schools / Managed IT

• Enniscorthy

• Account Manager

  • 2010 - 2014

  > Sales - IT Products and Managed Service Solutions > Developing IT Roadmaps for New and Existing Clients > Selling B2B and to the Education sector nationwide > Generating Leads & Sales through Field Sales, Telesales and EDM Campaigns > Building a new Business Portfolio > Client Relationship Management > Managing New Build & Upgrade Projects The range of products on our portfolio include Audio Visual Solutions, Apple Devices & Software, Wireless Solutions, Managed Services, Printers & Computers, IT Maintenance Contracts, Training, Office 365, IT Consumables Show less



SelfCatering.ie

• Wexford

• Operations Manager

  • 2007 - 2009

  > Sales of self-catering accommodation in Ireland and holiday villas accross Europe & USA > Day to day management of the sales team > Maximising leads through telesales, e-mail and direct marketing to meet targets & KPI's > Training, Coaching, Performance appraisals and ongoing development of the sales team > New Business Development - sourcing new properties for our portfolio > Creating marketing EDM’s, monthly newsletter and special offer campaigns > Recruitment of sales associates > Administration - report generation, supplier contracts and client booking forms Show less



Ntl Ltd.

• Dublin & Waterford

• Assistant Operations Manager - Customer Service / Technical Support

  • 1991 - 2006

  Now Trading as Virgin Media - Telecommunications Industry - During my time here, I worked as Customer Service Rep, Team Leader, Supervisor & Project Manager during this period with my last position of Assistant Operations Manager from 2003 - 2006 in the Waterford Operations Centre Responsibilities include: > Management of the Customer Service, E-Mail and Broadband Support Teams > Supporting Telecommunications products to include TV, Broadband, Phone and Pay Per View events > Managing projects to upgrade the company website, customer management systems and an intranet site to include training material, company procedures and technical diagnostics > Training, coaching and performance appraisals of associates > Recruiting & Induction of all new trainees > Statistical Analysis and Reporting Show less