Student

• Aug 2022 - Present

Site Manager

• Jun 2022 - Aug 2022

-Established volume, revenue, and profitability goals by continuously seeking ways to improve the business. -Build and manage current and prospective customer relationships and strive to be an industry expert. -Managed the location’s maintenance (maintain cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service). -Responds accurately and on time to all administrative duties and deadlines; including employee scheduling, daily and weekly reports, evaluations, deposits, inventory, etc. Show less

Co Manager

• Mar 2022 - Jun 2022

-Marketed and advertised through social media (Facebook & Instagram). -Display organization and time management to handle a diverse group of different employees and customers. -Accurate accounting and biweekly deposits. -Showcase conflict management skills to resolve customer issues effectively and ensure efficiency of up to 12 team members. -Marketed and advertised through social media (Facebook & Instagram). -Display organization and time management to handle a diverse group of different employees and customers. -Accurate accounting and biweekly deposits. -Showcase conflict management skills to resolve customer issues effectively and ensure efficiency of up to 12 team members.

Bank Teller

• Dec 2021 - Mar 2022

-Acquire, expand, and retain client relationships by engaging clients in conversations. -Be knowledgeable of products and services to make appropriate recommendations. -Engage the customer by promptly greeting them by name, in a friendly professional manner and complete client transactions accurately and efficiently, while adhering to policies and procedures. -Acquire, expand, and retain client relationships by engaging clients in conversations. -Be knowledgeable of products and services to make appropriate recommendations. -Engage the customer by promptly greeting them by name, in a friendly professional manner and complete client transactions accurately and efficiently, while adhering to policies and procedures.

Assistant Store Manager

• Jan 2021 - Jul 2021

-Observed daily store operations, including staff management, task delegation, merchandising, and customer service while monitoring performance of 3 employees. -Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems -Resolved customer grievances consistently, collaborating with team to achieve creative solutions. -Handled high-volume work by prioritizing tasks and organizing supplies. -Observed daily store operations, including staff management, task delegation, merchandising, and customer service while monitoring performance of 3 employees. -Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems -Resolved customer grievances consistently, collaborating with team to achieve creative solutions. -Handled high-volume work by prioritizing tasks and organizing supplies.

Administrative Secretary

• Aug 2020 - May 2021

-Reorganized filing systems for better efficiency and more streamlined processes. -Directed daily office operations, staff management, task delegation, and student/parent services. -Managed multi-line telephone system to answer questions, route calls, and take messages. -Kept office equipment stocked, operational, and ready for use. -Reorganized filing systems for better efficiency and more streamlined processes. -Directed daily office operations, staff management, task delegation, and student/parent services. -Managed multi-line telephone system to answer questions, route calls, and take messages. -Kept office equipment stocked, operational, and ready for use.