Allyson Harris
Business Analyst/Technical Writer at USAN, Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French Elementary proficiency
Topline Score
Bio
Anita Collins
Allyson can just about do it all in the training and documentation arena. She’s a pro at doing analysis, design, and strategy, but she’s also an expert training designer, trainer, presenter, and writer. Allyson isn’t satisfied with just understanding how a system works, but digs in to understand the business context a process is performed in. When a project is challenging and stressful, Allyson keeps her cool and continues to get things done. Best of all, people (including me) really enjoy working with Allyson, whether they’re project team members or end users. Bottom line, you can count on Allyson to do things well and on time. If I could make it happen, I’d want Allyson on every team I put together.
LinkedIn User
Allyson is a dedicated, intelligent, and talented professional that I highly recommend for any opportunity that is lucky enough to employ her. Allyson’s background in journalism and her expertise in training were an inspiration to me when I worked with her for approximately two years at Rock-Tenn. She generously shares her expertise to further the success of a project. She is personable and fun while maintaining the highest level of professionalism. I count myself lucky to have worked with her, and I would welcome the opportunity to work with her again.
Anita Collins
Allyson can just about do it all in the training and documentation arena. She’s a pro at doing analysis, design, and strategy, but she’s also an expert training designer, trainer, presenter, and writer. Allyson isn’t satisfied with just understanding how a system works, but digs in to understand the business context a process is performed in. When a project is challenging and stressful, Allyson keeps her cool and continues to get things done. Best of all, people (including me) really enjoy working with Allyson, whether they’re project team members or end users. Bottom line, you can count on Allyson to do things well and on time. If I could make it happen, I’d want Allyson on every team I put together.
LinkedIn User
Allyson is a dedicated, intelligent, and talented professional that I highly recommend for any opportunity that is lucky enough to employ her. Allyson’s background in journalism and her expertise in training were an inspiration to me when I worked with her for approximately two years at Rock-Tenn. She generously shares her expertise to further the success of a project. She is personable and fun while maintaining the highest level of professionalism. I count myself lucky to have worked with her, and I would welcome the opportunity to work with her again.
Anita Collins
Allyson can just about do it all in the training and documentation arena. She’s a pro at doing analysis, design, and strategy, but she’s also an expert training designer, trainer, presenter, and writer. Allyson isn’t satisfied with just understanding how a system works, but digs in to understand the business context a process is performed in. When a project is challenging and stressful, Allyson keeps her cool and continues to get things done. Best of all, people (including me) really enjoy working with Allyson, whether they’re project team members or end users. Bottom line, you can count on Allyson to do things well and on time. If I could make it happen, I’d want Allyson on every team I put together.
LinkedIn User
Allyson is a dedicated, intelligent, and talented professional that I highly recommend for any opportunity that is lucky enough to employ her. Allyson’s background in journalism and her expertise in training were an inspiration to me when I worked with her for approximately two years at Rock-Tenn. She generously shares her expertise to further the success of a project. She is personable and fun while maintaining the highest level of professionalism. I count myself lucky to have worked with her, and I would welcome the opportunity to work with her again.
Anita Collins
Allyson can just about do it all in the training and documentation arena. She’s a pro at doing analysis, design, and strategy, but she’s also an expert training designer, trainer, presenter, and writer. Allyson isn’t satisfied with just understanding how a system works, but digs in to understand the business context a process is performed in. When a project is challenging and stressful, Allyson keeps her cool and continues to get things done. Best of all, people (including me) really enjoy working with Allyson, whether they’re project team members or end users. Bottom line, you can count on Allyson to do things well and on time. If I could make it happen, I’d want Allyson on every team I put together.
LinkedIn User
Allyson is a dedicated, intelligent, and talented professional that I highly recommend for any opportunity that is lucky enough to employ her. Allyson’s background in journalism and her expertise in training were an inspiration to me when I worked with her for approximately two years at Rock-Tenn. She generously shares her expertise to further the success of a project. She is personable and fun while maintaining the highest level of professionalism. I count myself lucky to have worked with her, and I would welcome the opportunity to work with her again.
Experience
-
USAN, Inc.
-
United States
-
Telecommunications
-
100 - 200 Employee
-
Business Analyst/Technical Writer
-
Jan 2017 - Present
-
-
-
University of North Carolina at Chapel Hill
-
United States
-
Higher Education
-
700 & Above Employee
-
Contract Technical Writer/Change Management Consultant
-
Jun 2014 - Dec 2015
• Created technical documentation and delivered training for PeopleSoft 9.1 ERP implementation. • Wrote end-user guides and online help using MadCap Flare and Capture. • Developed job aids and presentation decks in Microsoft suite. • Wrote storyboards for CBT (computer-based training) courses. • Led AP training team. • Conducted task analysis and created process flow charts for AP training. • Collaborated with SMEs, stakeholders and project owners to develop technical documentation along with independent research and software testing. • Delivered instructor-led classes and webinars. • Facilitated large town hall Q&A sessions. • Software specialties: - PeopleSoft 9.1 (AP, Procurement, Asset Management, Grants Management, Commitment Control) - SAS reporting - InfoPorte reporting (proprietary)
-
-
-
Urbansplit
-
Greater Atlanta Area
-
Web Market Analyst
-
Jan 2013 - Jun 2014
• Conducted a feasibility study of a web site concept in the real estate renovation market. • Developed concept and preliminary content. • Researched market potential and performed keyword search analysis. • Conducted a feasibility study of a web site concept in the real estate renovation market. • Developed concept and preliminary content. • Researched market potential and performed keyword search analysis.
-
-
-
Rock-Tenn Company
-
United States
-
Packaging and Containers Manufacturing
-
700 & Above Employee
-
Curriculum Developer/Trainer
-
Jun 1997 - Dec 2012
• Created end-user technical documentation on multiple software implementations for a leading North American packaging manufacturer with 25,000 employees. • Served as editor and and wrote articles for IT newsletter on software products and initiatives. • Wrote content for and developed training web sites. • Designed template for user guides in FrameMaker and for quick references in Microsoft Word. • Performed gap analysis and developed change management communications. • Designed and delivered custom training (instructor-led, webinars, and on-demand tutorials). • Participated in scrum process for software development and enhancement. • Software specialties: - Oracle JD Edwards (Procurement, AP, Inventory, Asset Management, General Ledger) - Ariba Procure-to-Pay - Kronos Workforce Management - Movaris Certainty (Sarbanes Oxley) - Hyperion (budgeting) - SalesOutlook (CRM)
-
-
-
Galaxy Scientific Advanced Technology Division
-
Atlanta, GA
-
Web Developer/Technical Writer (Contract)
-
Oct 1996 - Jun 1997
• Redesigned Internet site for government aviation engineering consultant and rewrote content. • Helped design a DTD for an SGML data conversion project. • Tested and validated SGML conversion output. • Converted Word documents to HTML. • Wrote business proposals and a monthly e-mail newsletter. • Redesigned Internet site for government aviation engineering consultant and rewrote content. • Helped design a DTD for an SGML data conversion project. • Tested and validated SGML conversion output. • Converted Word documents to HTML. • Wrote business proposals and a monthly e-mail newsletter.
-
-
-
American Health Consultants
-
Atlanta, GA
-
Managing Editor
-
Jul 1993 - Oct 1996
• Managed six monthly medical newsletters for professional audience, covering quality improvement projects, regulations, and clinical and administrative processes in hospitals, pharmacies and physician offices. • Supervised six full-time and contract writers. • Edited and wrote articles on case studies, trends in health care financing, managed care initiatives, software products, pharmaceutical practices, and legal issues. • One of my writers won a National Press Club award for a piece on antibiotic resistance that I edited. • Created health care benchmarking seminar and developed marketing materials for it.
-
-
-
The Sun Chronicle
-
Newspaper Publishing
-
1 - 100 Employee
-
News Editor, Lifestyle Editor, Reporter
-
Jun 1986 - Feb 1993
Designed, edited and wrote articles for news and feature pages for daily newspaper serving 25,000 readers. Designed, edited and wrote articles for news and feature pages for daily newspaper serving 25,000 readers.
-
-
Education
-
The University of Georgia
Bachelor’s Degree, Journalism (Publication Management major, Business minor)
Community
