Experience

Central Carolina Community College

• Higher Education
• 500 - 600 Employee

• Assistant Director of Student Advising and Success

  • Feb 2023 - Present



Johnston Community College

• Higher Education
• 200 - 300 Employee

• Senior Success Advisor

  • Jul 2021 - Jul 2022

  Work as part of the advising leadership team : Planning, evaluating, and assessing advising processes; developing and implementing a new first-year advising redesign with other senior leaders. Serving on college committees that contribute to the mission of the college, such as the nursing admissions team, curriculum committee, and the QEP planning and implementation committee. Develop and facilitate training related to advising theory, processes, program requirements, and software;… Show more Work as part of the advising leadership team : Planning, evaluating, and assessing advising processes; developing and implementing a new first-year advising redesign with other senior leaders. Serving on college committees that contribute to the mission of the college, such as the nursing admissions team, curriculum committee, and the QEP planning and implementation committee. Develop and facilitate training related to advising theory, processes, program requirements, and software; Including the creation of training documents and videos, as well as being a point of contact for faculty and staff questions related to advising. Hire, train, and supervise Success Center work study students. Provide oversight and leadership for success advisors and student success specialists. Serve as the advising lead for Pre-Health programs by: Collaborating with health science division faculty to be well-informed on admissions policies and procedures; relaying updates back to Student Success and Advising team and providing training for Pre-Health advisors. Collaborating with health science division faculty to assess admissions policies and ensure that they align with general college enrollment policies and are in the best interest of the student. Serving as advising representative in accreditation site visits for health science programs. Provide academic counseling for new and prospective Pre-Health Science students by: Providing holistic, wrap-around support and making referrals that assist students in selecting and planning for their educational and career goals. Using technology to maintain advising records, monitor student progress, and determine if the student has met the requirements for graduation. Develop and facilitate student outreach and retention efforts for students in pre-health science programs. Collaborate with other departments such as enrollment, career services, and accessibility services. Make referrals for appropriate resources based on student needs.

• Success Advisor

  • Oct 2019 - Jul 2021

  Provide in-person or virtual academic advising to new and prospective students with a focus in Pre-Health Science programs; explain policies, procedures, and program requirements. Use technology to maintain advising records, monitor student progress, and determine if student has met requirements for graduation. Participate in student outreach and retention efforts. Participate in the training of staff and faculty Hire, train, and supervise Success Center work-study students. Provide… Show more Provide in-person or virtual academic advising to new and prospective students with a focus in Pre-Health Science programs; explain policies, procedures, and program requirements. Use technology to maintain advising records, monitor student progress, and determine if student has met requirements for graduation. Participate in student outreach and retention efforts. Participate in the training of staff and faculty Hire, train, and supervise Success Center work-study students. Provide oversight and leadership for success advisors and student success specialists. Collaborate with health science division faculty to be well-informed on admissions policies and procedures; relay updates back to Student Success and Advising team.



Wake Technical Community College

• United States
• Higher Education
• 700 & Above Employee

• Academic Advisor

  • Jan 2014 - Oct 2019

  Provided students with academic success strategies, information about specific areas of study, and general knowledge of college and program requirements. Utilized early alert system to identify students who needed support and connected them with resources. Participated in the development and presentation of student workshops and other activities focused on transition to college, student success, and retention. Used technology to monitor student progression toward degree… Show more Provided students with academic success strategies, information about specific areas of study, and general knowledge of college and program requirements. Utilized early alert system to identify students who needed support and connected them with resources. Participated in the development and presentation of student workshops and other activities focused on transition to college, student success, and retention. Used technology to monitor student progression toward degree completion. Maintained contact with four-year institutions to stay up-to-date on transfer requirements and opportunities for students. Provided training to staff in areas of expertise. Provided holistic academic services by collaborating with advising team, academic deans, and front-line staff in busy service office Collaborated with assigned division department heads and division deans to stay abreast of curriculum changes Maintained student privacy in accordance with FERPA

• Admissions Information Specialist

  • Nov 2012 - Jan 2014

  Provided front-line customer service to a diverse population of prospective students from first inquiry through the enrollment process. Facilitated enrollment of prospective students by communicating the admission procedures, academic program information, support services, as well as general college information. Used software to update and determine an applicant's status. Used software to process and enter admissions materials such as transcripts and test scores. Triaged student… Show more Provided front-line customer service to a diverse population of prospective students from first inquiry through the enrollment process. Facilitated enrollment of prospective students by communicating the admission procedures, academic program information, support services, as well as general college information. Used software to update and determine an applicant's status. Used software to process and enter admissions materials such as transcripts and test scores. Triaged student issues and made referrals to appropriate departments.