Senior User Experience Designer

• Mar 2022 - Present

• Collaborated with the engineer and product team to revamp the UX of the enterprise back office website • Build up a design system for the back office • Collaborated with the engineer and product team to revamp the UX of the enterprise back office website • Build up a design system for the back office

Senior User Experience Designer

• Jul 2020 - Jan 2022

Appier is a technology company that helps to empower businesses with Artificial Intelligence to grow and succeed based on data-driven decisions. I'm the UIUX designer of CrossX and the UX designer of AiDeal. • User interviews with internal and external users to clarify user needs • Provide design from ideation, wireframe to prototype • Work with engineers and product managers through the scrum development process ​➤ Cross X - the Trading Desk of online advertising CrossX provides full-funnel advertising solutions that help clients and campaign managers achieve their goals every step of the way. • Conduct user interviews to collect the pain points and requests • Conduct the usability test with a high fidelity prototype to ensure the product fulfills users' needs • Revamp the RTB Optimizer to improve efficiency for campaign managers • Revamp the Creative Upload System for better usability and improve information transparency to reduce communication costs ➤ AiDeal AiDeal helps clients target hesitant shoppers with customized, limited-time deals to drive purchases, reduce cart abandonment, and speed up sales. • Conduct user interviews of clients and internal users to collect the pain points and requests • Conduct the usability test by interactive wireframe to collect feedback from users • Revamp the Campaign Performance Dashboard to provide better usability • Redesign the process of the Create Campaign to improve work efficiency Show less

• Feb 2020 - Jul 2020

As a PM, I revamped the checkout & payment process for four countries and the order management to provide more flexibility for merchants.• Prioritize the feature by business goals and user needs.• Establish the new pricing for big merchants, including shipping and payment commission• Revamp the information architecture of order management to provide more flexibility in managing the orders of merchants.• Work closely with the R&D and the sales team to deliver a good service for users. Show less

• Jul 2019 - Jul 2020

HandsUP is a subsidiary of 17 Live, which provides a comprehensive E-commerce solution by live-streaming for TW, JP, TH, VN.​As a UX designer, I was responsible for the end-to-end flow of merchants and customers. Including the live-stream app for merchants and the shopping cart for customers.• Provide a universal online shopping flow to meet users' needs in Taiwan, Japan, Vietnam, and Thailand.• Redesign the end-to-end flow of the "shopping cart" to leverage the customer's needs and the merchants' business goals.• Redesign the payment and shipping flow of the entire shopping platform• Design the live-streaming app for merchants to sell their products from anywherehttps://tw.handsup.shop/ Show less

Senior UI/UX Designer

• Jan 2017 - Feb 2019

WorkLink is an all-in-one HR software made for small and medium businesses and the people who work in them. Including Instant message, shared drive, clock in/out, leave/overtime apply. • Deliver user flow, wireframe, mockup, and prototype for each feature, including instant message, drive, clock in/out, overtime apply. • Provide consistent UIUX for iOS/Android app and website. • Coach junior designers to deliver a good user experience to customers. • Writing the document at the online help center for customers. https://www.worklink.app Show less

UI/UX Designer

• Apr 2014 - Dec 2016

Sky Mirror provides an automated trading system of TX/MTX for end-users. I was responsible for the end-to-end flow of the trading system and the trading dashboard. And I also learn HTML and CSS for building the dashboard UI with engineers. • Responsible for app and website UIUX design, including UI flow, wireframe, prototype, and HTML/CSS code. • Provide the visual design and build HTML/CSS for the official website. • Collaborate with product managers and engineers to define solutions in product direction, visuals for a better user experience. • Execute all visual design stages from concept to project completion with finalization handing off to engineering. https://www.stranity.com.tw https://www.cirple.com.tw Show less

Product Designer

• May 2012 - Apr 2014

• Home decoration design 家飾品設計並規劃開發與量產流程 • Gift box package design 商品包裝設計與年節禮盒設計 • RWD website design 網頁設計 https://www.facebook.com/sueeen.spirit • Home decoration design 家飾品設計並規劃開發與量產流程 • Gift box package design 商品包裝設計與年節禮盒設計 • RWD website design 網頁設計 https://www.facebook.com/sueeen.spirit