Ivaylo Nikolov

Warehouse Associate at Mosaic Home Services
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Contact Information
Location
Edmonton, Alberta, Canada, CA
Languages
  • Bulgarian -
  • English -
  • Russian -
  • Macedonian -

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Credentials

  • Certificate of Excellence - Most Likely to Succeed
    Anderson Career Training Institute
    May, 2018
    - Sep, 2024
  • Food Sanitation and Hygiene
    Alberta Health Services
    Feb, 2018
    - Sep, 2024
  • Food Safety
    Alberta Health Services
    Nov, 2017
    - Sep, 2024
  • PC Service & Support
    NAIT
    Jul, 2009
    - Sep, 2024
  • Microsoft Windows Server Active Directory
    Institute of Public Administration and European Integration
    Apr, 2008
    - Sep, 2024
  • Emergency First Aide - Level A, CPR and AED
    St. John Ambulance
    Jan, 2014
    - Sep, 2024

Experience

    • Canada
    • Consumer Services
    • 1 - 100 Employee
    • Warehouse Associate
      • Aug 2023 - Present
    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Wiring Technician
      • Jan 2022 - Mar 2023
    • Owner
      • May 2018 - Dec 2021

      Food preparation and mobile service delivery. Food preparation and mobile service delivery.

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Enumerator
      • May 2021 - Sep 2021
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Company Driver
      • Sep 2020 - Jan 2021
    • Canada
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Service Provider
      • Jan 2020 - May 2020

      Provide assistance with the Servus SD WAN deployment for the Edmonton region. Provide assistance with the Servus SD WAN deployment for the Edmonton region.

    • United States
    • Software Development
    • 700 & Above Employee
    • Dasher
      • Sep 2019 - Apr 2020

      Food delivery, hygiene, customer service, defensive driving. Food delivery, hygiene, customer service, defensive driving.

    • Roofer & Shingler
      • Sep 2019 - Nov 2019

      Flat/Sloped roofing, insulation, membranes, repeatedly lifting up to 100lb every day/all day, at heights, PPE, OH&S in/out of town worksites, harness. Flat/Sloped roofing, insulation, membranes, repeatedly lifting up to 100lb every day/all day, at heights, PPE, OH&S in/out of town worksites, harness.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • In-Home Technician
      • Mar 2019 - May 2019

      Installed SHAW products: Cable TV, Internet, Home Phone, BlueSky, BlueCurve. Installed SHAW products: Cable TV, Internet, Home Phone, BlueSky, BlueCurve.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Telecom Technician
      • Jun 2014 - Jul 2017

      •Installing residential and business voice & data services and applications. Other installation and repair functions as assigned (ADSL and TV services) •Providing unparalleled customer service excellence. •Explain/discuss details regarding progress, issues, applicable charges and promoting products and services. •Up-selling client products and services when appropriate. •Provide information on job status. •Prepare time and expense reports. •H&S inspections, Quality Control •Develop training materials Show less

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Service Technician
      • Apr 2011 - Mar 2014

      Customer Solutions Delivery: Provisioning and support of enhanced products related to the Future Friendly Home (Home Networking, xDSL High Speed Internet, OptikTV, Home Phone) via copper (cat5/coax) and fibre. Extensive customer contact and adherence to tight schedules. Deliver exceptional customer service while on location by identifying additional service opportunities and up-selling TELUS services when appropriate. Manage a physically demanding workload including lifting, climbing and working in all weather conditions. Ongoing passion to learn and improve performance. Show less

    • Canada
    • Wholesale Building Materials
    • 1 - 100 Employee
    • System Administrator
      • Aug 2009 - Oct 2010

      # Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment # Evaluate and install computer hardware, networking software, operating system software and software applications # Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks # Provide problem-solving services to network users # Install, maintain, troubleshoot and upgrade Web-server hardware and software # Implement network traffic and security monitoring software, and optimize server performance # Perform routine network start up and close down and maintain control records # Perform data backups and disaster recovery operations # Conduct tests and perform security and quality controls # Control and monitor e-mail use, Web navigation, and installed softwares # Perform shell scripting or other basic scripting tasks Show less

    • Database Administrator
      • Dec 2005 - Sep 2008

      I was responsible for supporting a computer LAN. One of the servers was holding a database – all city's taxpayers records. It was a highly sensitive personal security-restricted information. There were near 200 workstations to maintain. Within my duties were: regular backups, anti virus and operating system updates, hardware upgrades, driver setup, troubleshooting, user support, ordering spare parts and supplies, establish and maintain network accounts, develop and implement network system and user security requirements, monitor and maintain software and hardware for optimal network performance, analyze problems and research solutions. Show less

    • Romania
    • Chemical Manufacturing
    • 100 - 200 Employee
    • Data Administrator
      • Mar 2005 - Sep 2005

      Consult co-workers; administer and enforce standards; document and communicate problems, solutions and analyze the implementation process; define purpose, standards and use of documentation; adapt conceptual and logical data models to enterprise model; implement and enforce security requirements; research best practices in quality assurance technology and worked with management to identify business needs of the organization. Consult co-workers; administer and enforce standards; document and communicate problems, solutions and analyze the implementation process; define purpose, standards and use of documentation; adapt conceptual and logical data models to enterprise model; implement and enforce security requirements; research best practices in quality assurance technology and worked with management to identify business needs of the organization.

    • Senior Expert IT
      • Apr 2002 - Mar 2005

      IT support of near 500 workstations, 4 MS servers (running Oracle, Active Directory, DHCP, anti virus, file server, web server, shared services, information systems). I was an IT Business Services leader of small IT team of 4 junior experts. We were working together to: implement new system configuration; install LAN-WAN interface; develop and implement IT network, system and user security requirements; work with software and hardware vendors; recommend and implement process improvement ideas. The region we covered is providing business services with creativity and passion. Show less

    • Bulgaria
    • Telecommunications
    • 1 - 100 Employee
    • System Operator
      • Jan 1997 - Apr 2002

      My main task was to enter huge amounts of data. Other duties included: assisting office manager to deal with configuration and installation of newly arrived computers; perform maintenance, systems backups and restore data; test network equipment and devices; ask customers for feedback and share with supervisor to improve the quality of service. My main task was to enter huge amounts of data. Other duties included: assisting office manager to deal with configuration and installation of newly arrived computers; perform maintenance, systems backups and restore data; test network equipment and devices; ask customers for feedback and share with supervisor to improve the quality of service.

Education

  • University of Ruse
    Math, Physics, Programming, Authomatic, Electrical Devices, Analog/Digital Signals, Economics, Draft
    1992 - 1997
  • NAIT (Northern Alberta Institute of Technology)
    Other, PC Service & Support
    2009 - 2009

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