Experience

GOLD STAR FEED AND GRAIN LLC

• United States
• Dairy Product Manufacturing
• 1 - 100 Employee

• Accounting Specialist

  • Jun 2023 - Present

• Merchandising Assistant

  • Jan 2022 - Jun 2023



Trouw Nutrition

• Netherlands
• Food and Beverage Manufacturing
• 700 & Above Employee

• Pricing/Purchasing Assistant

  • Jan 2021 - Jan 2022

• Customer Service Representative

  • Aug 2019 - Jan 2021



Victoria's Secret Pink

• United States
• Retail
• 700 & Above Employee

• Sales and Support Generalist

  • Feb 2018 - Mar 2020

  Drive sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, and setting floorsets/inventory.When assigned to the sales floor:· Drives store sales and growth by personally selling to customers· Proactively engages with customers, reads cues and responds effectively· Provides customers with the perfect bra fit by asking effective questions· Converting returns, offers and other promotions into larger salesWhen assigned to the cash wrap:· Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register· Reinforces customer buying decisions at checkout and encourages purchase of additional items· Recovers cash wrap selling zone and "go-backs"· Builds customer loyalty through customer email captureWhen assigned to processing and replenishment:· Processes merchandise to be floor ready and maintains back room and under stock to brand standards· Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase· Assists with other projects as needed including markdowns, re-tickets and the mark out of stock processWhen assigned to floorset activity:· Executes floorset proficiently· Understands and adheres to brand standards· Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment· Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable· Taking initiative to recover and replenish merchandise, so it is available to sell· Understanding and adhering to visual merchandising brand standards· Assisting in housekeeping of sales floor and communicating maintenance issues· Keeping an awareness of, and building personal capability in, loss prevention· Reinforcing store strategy to reduce shrink Show less

• Operations and Staffing Supervisor

  • Apr 2017 - Feb 2018

  I am responsible for the recruiting, hiring and training of new hires, as well as associate engagement in the store. I am also responsible for scheduling these associates, general operational tasks such as book keeping, as well as spending time on the sales floor as a Customer Sales Lead.Drive sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging talent in the store. • Support the Store Leadership Team in sourcing candidates leveraging social media, outreach tools within the store and mall, and career fairs and events• Coordinate candidate interviewing process with hiring managers• Schedules associate onboarding activities and follow-ups to see that they are complete• Supports Sales Leadership Team in scheduling monthly performance reviews and tracking completion compliance• Works with selling and merchandising teams to understand each position and key competencies and to build rapport with associates• Executes all compliance and safety related activities including placement of current labor law compliance poster• General administrative and operational support• Creating emotionally engaging customer experiences, consistent with the brand vision• Building customer loyalty through current brand strategies • Building growth and high performance teams• Leading change through positivity and a growth mindset• Upholding positive associate relations that lead to engagement in the brand and the team• Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales Show less

• Sales and Support Generalist

  • Jan 2017 - Apr 2017

• Operations and Staffing Supervisor

  • Jan 2016 - Dec 2016

• Sales and Support Generalist

  • Aug 2015 - Jan 2016



West Herr Automotive Group

• United States
• Automotive
• 700 & Above Employee

• Finance Assistant & Title Clerk

  • Jun 2018 - Sep 2019

  • Liase with lending institutions to verify processed transactions • Accurately process vehicle title/ownership documents and resolve issues in a timely manner•Prepare all Sales and Finance department documents including bill of sale, titles, invoice, finance contracts, etc.• New vehicle inventory processing and accurate data-entry• Process payoff checks for new vehicles and trade ins• Submit new vehicle rebates for processing and payment from General Motors

• Finance Assistant

  • Feb 2018 - Jun 2018

  East Aurora Buick GMC Cadillac



Finger Lakes Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Kennel/Room Attendant

  • Aug 2013 - Feb 2016

  • Perform receptionist duties • Communicate with owners for boarding situations • Properly clean and disinfect kennels and play areas • Basic care of animals • Assisting veterinarian and technician • Perform receptionist duties • Communicate with owners for boarding situations • Properly clean and disinfect kennels and play areas • Basic care of animals • Assisting veterinarian and technician



Alfred State College Farm

• Farm Hand

  • Jan 2013 - May 2015

  • Adequately bed cows in a tie stall barn • Properly milk cows in a single six herringbone parlor • Feeding and providing care and proper training to calves • Knowledge of injection sites • Successfully draw blood from a cow, calf and heifer • Scrape a free-stall barn • Knowledge of use and maintenance on robotic milking system and parlor style maintenance • Proper care to fresh cows and heifers, and neonate calves • Adequately bed cows in a tie stall barn • Properly milk cows in a single six herringbone parlor • Feeding and providing care and proper training to calves • Knowledge of injection sites • Successfully draw blood from a cow, calf and heifer • Scrape a free-stall barn • Knowledge of use and maintenance on robotic milking system and parlor style maintenance • Proper care to fresh cows and heifers, and neonate calves



Tracy And Company

• United States

• Office Assistant

  • May 2012 - Aug 2012

  • ¬Greeted and communicated with customers by phone, in person and through electronic media. Assessed customers' needs and explained services, processes, procedures and guidelines. • Handled customer requests/transactions or directed the person or matter to the company owner. Assisted in resolving problems and ensured satisfactory customer service. • Processed forms and applications to ensure accuracy and completeness; verified data, fees or payments, entered data and forwarded or filed paperwork. • Assisted in creating and maintaining the company's internet pages and used web publishing software to create documents and other web-based resources. • Operate other office equipment such as printers, copy machines, fax machines. • Enter client information into computer system, ensure the accuracy and completeness of the data and generate reports as needed. • Receive mail or other correspondence for business. Opened and reviewed correspondence and determined proper disposition. • Some responsibility for department supplies and inventories. Tracked status of orders/purchases. • Filed documents, responsible for modifying filing practices, including use of electronic rather than paper records. • Attends and participates in meetings and committees and take minutes or notes and perform follow-up activities. • Receive, record and/or track incoming payments receipts and made proper distribution of records and funds. Researched and resolved discrepancies and made proper accounting distribution. • Organize paperwork, fax papers, design marketing emails • Fill and prepare orders, confirm orders and file orders from customers to manufacturers Show less



Tops Markets

• United States
• Retail Groceries
• 700 & Above Employee

• Cashier

  • Jul 2009 - May 2012

  • ¬Effectively and efficiently get customers out of the store in a timely manner • Friendly towards customers, answer questions positively • Bag all items correctly in a manner that would satisfy the customer • Able to work with co-workers, ask questions if needed • Rapidly learn the use of the cash register, PLU codes and other means for effective cashing • Answer telephones, transfer calls or solve issues when necessary • ¬Effectively and efficiently get customers out of the store in a timely manner • Friendly towards customers, answer questions positively • Bag all items correctly in a manner that would satisfy the customer • Able to work with co-workers, ask questions if needed • Rapidly learn the use of the cash register, PLU codes and other means for effective cashing • Answer telephones, transfer calls or solve issues when necessary