Experience

University of Michigan Center on Finance, Law & Policy

• United States
• Public Policy
• 1 - 100 Employee

• Communications Intern

  • Sep 2022 - Present

  Redesigned DNEP+ISLB website to make resources more accessible to Detroit entrepreneurs: developed wireframes and page mockups, performed copywriting, and authored promotional blog post featured on Ross Business School's website Redesigned DNEP+ISLB website to make resources more accessible to Detroit entrepreneurs: developed wireframes and page mockups, performed copywriting, and authored promotional blog post featured on Ross Business School's website



Detroit Neighborhood Entrepreneurs Project’s +Impact Studio for Local Business (DNEP +ISLB)

• Ann Arbor, Michigan, United States

• Business Strategy Intern

  • May 2022 - Jul 2022

  ► Collaborated in interdisciplinary, cross-functional teams to implement business solutions for a portfolio of Detroit small business owners ► Consulted for a gourmet bakery, recommending price changes that would increase revenue by $120k based on an overhead analysis, COGS analysis, and competitive research ► Consulted for a local gym to increase customer retention and acquisition by: calculating customer lifetime value, developing email marketing campaigns, creating customer loyalty/referral programs, and designing pricing bundles to increase average customer revenue Show less



Ann Arbor Housing Commission

• Ann Arbor, Michigan, United States

• Social Media Intern

  • Jan 2022 - Apr 2022

  ► Launched and managed AAHC's Facebook page to inform Washtenaw County residents of affordable housing resources, receiving a 15.7% average engagement rate ► Devised a social media content calendar: ideating and designing posts in Canva, performing content writing, and utilizing Facebook's planner and analytics to schedule posts and optimize engagement ► Launched and managed AAHC's Facebook page to inform Washtenaw County residents of affordable housing resources, receiving a 15.7% average engagement rate ► Devised a social media content calendar: ideating and designing posts in Canva, performing content writing, and utilizing Facebook's planner and analytics to schedule posts and optimize engagement



Woodside Bible Church

• United States
• Religious Institutions
• 100 - 200 Employee

• Local & Global Missions Intern

  • May 2021 - Aug 2021

  ► Created content and reports to communicate ministry impact to church members & executive staff ► Developed department values document and orientation materials for volunteer and staff onboarding ► Performed financial management (consolidation and reconciliation of budgets vs. expense) ► Created content and reports to communicate ministry impact to church members & executive staff ► Developed department values document and orientation materials for volunteer and staff onboarding ► Performed financial management (consolidation and reconciliation of budgets vs. expense)



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Aug 2020 - Sep 2020

  ► Prepared 50+ types of espresso, coffee, and tea beverages in a fast paced timed environment while delivering personalized customer service ► Operated the register and assisted customers with any concerns, from dietary restrictions to order mistakes ► Maintained a clean and pleasant dining room and service area ► Prepared 50+ types of espresso, coffee, and tea beverages in a fast paced timed environment while delivering personalized customer service ► Operated the register and assisted customers with any concerns, from dietary restrictions to order mistakes ► Maintained a clean and pleasant dining room and service area



Barton Malow

• United States
• Construction
• 700 & Above Employee

• Foundation Intern

  • Aug 2019 - Aug 2019

  ► Helped coordinate a company-wide volunteer campaign for 500+ employees ► Completed data entry and organized client information ► Aided the nonprofit donation process: created check requests and researched and communicated with nonprofits ► Helped coordinate a company-wide volunteer campaign for 500+ employees ► Completed data entry and organized client information ► Aided the nonprofit donation process: created check requests and researched and communicated with nonprofits



The Gracey Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Legal Intern + Brand Engagement Lead

  • Jul 2019 - Aug 2019

  ► Redesigned and rebranded firm website (thegraceylawfirm.com) in 3 weeks ► Authored legal advice articles featured on the firm blog and utilized legal databases to research ► Organized legal case files and answered client phone calls to the firm ► Increased firm Google Review ratings from 3.6 to 4.1 stars by managing and responding to client feedback ► Redesigned and rebranded firm website (thegraceylawfirm.com) in 3 weeks ► Authored legal advice articles featured on the firm blog and utilized legal databases to research ► Organized legal case files and answered client phone calls to the firm ► Increased firm Google Review ratings from 3.6 to 4.1 stars by managing and responding to client feedback