Allison Trumps

Customer Service Representative at Unbound Solar
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Contact Information
us****@****om
(386) 825-5501
Location
Amarillo, Texas, United States, US

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Experience

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2022 - Present

      I actively manage 200+ active accounts for post sales totaling well over $500,000 in revenue. Create a line of communication between customer and business. Manage logistics of freight and shipping of small parts to massive solar systems nationally. Provide assistance for customers on additional sales or reaching a technician to ensure any problems are solved. Create and send out correspondence with clients to ensure shipping logistics, payments applied, refunds processed and orders confirmed. Communicate directly with sales and warehouse teams to close deals and set up shipping to efficiently get orders to clients. Show less

    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Property Manager
      • May 2016 - Jul 2020

      Create and manage social media accounts for 6+ properties to attract new clients and business. Worked with prospective residents on deciding which property better fits their needs and budgets while transitioning them into a resident. Kept resident-office relations positive and productive. Manage maintenance and vendors alike to ensure every vacant living space was made up to move in standard. I would create and produce clear and concise messages to residents regarding accounts and/or property notifications. While managing a multitude of properties I would also provide assistance managing business and relations with the HOA for neighborhoods. Ensuring residents are being heard and any and all issues being handled appropriately. Sufficiently managed a storage facility with apartment complex and business strip. Processed payments and leases through system, audited lease files to make sure resident files were up to date and correct with company policies Show less

Education

  • Amarillo College
    Bachelor of Business Administration - BBA, Businesss

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