Legal Support Specialist

• Dec 2021 - Present

-Request medical records and bills for client cases -Request balance verifications and verify that the clients balance is zero -Take phone calls from providers with a professional attitude Open client cases -Work with paralegals, lawyers, attorneys and other team members within my department to progress the cases forward with quality -Pay for records by requesting checks and using company card -Inputting information from medical bills into Needles system including total charges, health insurance payments, adjustments and client payments -Frequently send emails using Microsoft Outlook to paralegals, providers -Keep track of progress on case by writing detailed notes in Needles software Show less

Paralegal Specialist

• Dec 2021 - Present

Administrative Assistant

• Mar 2021 - Aug 2021

• Perform front desk duties, including answering phones, scheduling appointments, and greeting patients • Lead patients to exam rooms and answer general questions • Oversee patient registration, insurance verification, form completion, and appointment scheduling using Microsoft Outlook, Excel, Word, and ChiroTouch applications • Process payments accurately and quickly • File hard copy patient information and health insurance claims • Perform front desk duties, including answering phones, scheduling appointments, and greeting patients • Lead patients to exam rooms and answer general questions • Oversee patient registration, insurance verification, form completion, and appointment scheduling using Microsoft Outlook, Excel, Word, and ChiroTouch applications • Process payments accurately and quickly • File hard copy patient information and health insurance claims

Food Service Worker

• May 2018 - Mar 2021

* Supervisor recognizes management potential, advises management career track * Maintain high customer service standards during fast-paced, high-stress operations * Process currency and credit transactions quickly and accurately * Comply with food safety, preparation, assembly, and presentation standards * Resolve customer concerns promptly and professionally * Build loyal client relationships through friendly interactions and consistent appreciation * Supervisor recognizes management potential, advises management career track * Maintain high customer service standards during fast-paced, high-stress operations * Process currency and credit transactions quickly and accurately * Comply with food safety, preparation, assembly, and presentation standards * Resolve customer concerns promptly and professionally * Build loyal client relationships through friendly interactions and consistent appreciation