Experience

Shibuya Hoppmann Corporation

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• OEM Manager

  • Feb 2019 - Present

  • Personal advocate and manager for over 30+ prime standard equipment customer accounts.• Processed orders from first step of quoting, processing sales order and ensuring the timeliness of the shipment.• Revenue goal achieved every year since start of employment; Sales Goal $1,650,000. • Improved logistics and introduced new more efficient methods of shipping freight. • Shipment lead times were improved from 4-6 weeks to 2-3 weeks in under a months’ time. • Personal advocate and manager for over 30+ prime standard equipment customer accounts.• Processed orders from first step of quoting, processing sales order and ensuring the timeliness of the shipment.• Revenue goal achieved every year since start of employment; Sales Goal $1,650,000. • Improved logistics and introduced new more efficient methods of shipping freight. • Shipment lead times were improved from 4-6 weeks to 2-3 weeks in under a months’ time.



Avis Budget Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Operations and Sales Manager

  • Sep 2012 - Feb 2019

• Operations and Sales Manager

  • Sep 2012 - Sep 2012

  Independently managed staff of over 30+ individuals in three team-based departments. Executed sales plan and devised strategic methods, which increased sales from PY over 20%. Collaborated with multiple location for increase in revenue and overall operations of region. Customer advocate and relationship professional with outstanding awards in relatable field. Recruiting, onboarding, and training coordinator: gaining administration status of expert. Managed a $500,000 budget for location and reduced expenses 9% from previous years P&L.Before promotion manage activities at one location, including sales, customer service, operations, and all legal documentation. All record keeping, clerical work, and customer advocacy responsibilities given to the store operator. Inventory with the net worth of over $1,000,000 entrusted upon the store proprietary. Responsibilities increased over a short period of time with the substantiation of work ethic. Ability to handle conflict and confrontation in a calm and professional manner. Collaborated with multiple departments to destitute truck and car inventory to proper locations. Successful relationship established to ensure highest operational efficiency and effective. Team oriented with the goal to provide each location with the tools to meet company highest standards. Diffused all customer tensions to create a calm and professional outlook on the issue and proceeded to handle the issue with the best knowledge possible. Created an environment that was equal to all customers so that the same satisfaction was shown by each individual.



Sadler Mechanical Inc

• United States
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Assistant Manager Human Resources

  • Jan 2012 - Dec 2017

  Assisted the human resource department in payroll, hiring of new employees, termination process of employees, and in all training of new employees. Developed the ability to examine resumes, conduct interviews, and see the potential in each candidate. Served as Human Resource Manager as needed. Worked as a team with other departments provided the high success of operations within the company. Implemented company polices to create enthusiasm among employees for a safe and effective work environment. Recruited the best individuals for the positions available and giving the clearest of training for these individuals.Filling and recording of bills, invoices, checks, and other related documents. Handling and depositing of company income including amounts above $10,000. Keys to the buildings, safes, and other filling cabinets given along with this responsibility. Certified Safety Manager under Sadler Mechanical Inc. Confined space training, heavy equipment training, CPR certified, all job site activities supervised by safety manager. Directed training meetings to understand the importance of noticing hard to find details that could be harmful to the workers, job site, and or equipment.Implemented a new time swipe system that was independently developed. Handled over 150 customer accounts; PO’s, shipping process, billing, and account issues. Warehouse and Logistics relationship specialist; gained over 25 shipping network contracts.



Justice

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Oct 2010 - Sep 2012

  Managed, trained, and lead a team of over twelve within the merchandising department in store. Entrusted with cash amounts exceeding $60,000 while serving as acting Store Manager. Developed and executed store operation plans to maximize store profit. Effectively communicated sales strategies to team benefiting in a store wide sales increase. Brought energy to the sales floor while executing operations and sales plans to optimize stores revenue and customer service. Active customer service representative and advocate for suggested changes or problematic issues. Promoted within six months of hire date and responsibilities increased greatly within short time period.