Experience

&pizza

• United States
• Restaurants
• 100 - 200 Employee

• Shift Manager

  • Oct 2022 - Present

  Execute daily operations to run the pizza shop Set line deployment and manage daily labor and food costs Managed employees to ensure exceeding customer service standards and safe food handling practices Enforce operational policies and procedures, including those for cash handling and safety/security Execute daily operations to run the pizza shop Set line deployment and manage daily labor and food costs Managed employees to ensure exceeding customer service standards and safe food handling practices Enforce operational policies and procedures, including those for cash handling and safety/security



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Food Service Contractor

  • Jun 2022 - Aug 2022

  Prepared and built food items according to standardized recipes and directions Set up workstations including prep tables, service counters, etc. Served customers while ensuring guest satisfaction and anticipating the customers' needs Maintained excellent customer service and positive attitude towards guests, clients, co-workers, etc. Adhered to Aramark safety policies and procedures including proper food safety and sanitation Implemented innovative ideas for the new hire orientation and job fair such as swag bags and an interactive game Show less



The Jefferson Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Event Associate

  • Oct 2021 - Jun 2022

  Organized event spaces ensuring guest safety, smooth traffic flows and efficient operations Delivered expert customer service to large guest events Managed and collaborated with team members to deliver superior service Organized event spaces ensuring guest safety, smooth traffic flows and efficient operations Delivered expert customer service to large guest events Managed and collaborated with team members to deliver superior service



Tropical Smoothie Cafe

• United States
• Restaurants
• 700 & Above Employee

• Shift Lead

  • Mar 2019 - Oct 2021

  *Worked in South riding, VA March 2019 - August 2019, then transitioned to a Richmond location in March of 2020 after starting school at VCU Counted money in mornings and reported sales at night Managed employees to ensure exceeding customer service standards Trained employees to process and fulfill customer orders in accordance with company policy *Worked in South riding, VA March 2019 - August 2019, then transitioned to a Richmond location in March of 2020 after starting school at VCU Counted money in mornings and reported sales at night Managed employees to ensure exceeding customer service standards Trained employees to process and fulfill customer orders in accordance with company policy



Cox Farms

• United States
• Farming
• 1 - 100 Employee

• Head Of Cash Management

  • Sep 2014 - Aug 2019

  Responsible for cash flow Trained employees on emergency safety procedures Addressed customer complaints, concerns, and issues Opened and closed department/registers Ensured customer satisfaction was prioritized Responsible for cash flow Trained employees on emergency safety procedures Addressed customer complaints, concerns, and issues Opened and closed department/registers Ensured customer satisfaction was prioritized