Allison Murphy

Customer Service Representative at Pacific Coast Composites Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Kent, Washington, United States, US

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Experience

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2022 - Present

    • Retail
    • 700 & Above Employee
    • Floral Manager
      • Oct 2019 - May 2022

      Florist Florist

  • Spider Staging
    • Greater Seattle Area
    • Trainer, Administrative to Call Center
      • Feb 2016 - Oct 2019

      •Train newer employees on our procedures and processing of documents used for sale & rental orders. •Processing rental and sale orders then forwarding essential paperwork. •Assisting customers and our company managers around the US via phone and providing them with requested information. •Contacting customers for payment on pending orders, emailing, and mailing invoices for monthly and final billings. •Train newer employees on our procedures and processing of documents used for sale & rental orders. •Processing rental and sale orders then forwarding essential paperwork. •Assisting customers and our company managers around the US via phone and providing them with requested information. •Contacting customers for payment on pending orders, emailing, and mailing invoices for monthly and final billings.

    • United States
    • Travel Arrangements
    • 500 - 600 Employee
    • Member Service, Cruise Agent
      • Dec 2014 - Feb 2016

      •Worked with dissatisfied customers post trip by researching their trip and finding a resolution. •Collect payment for transportation and accommodations from customer. •Provide travel consultation for clients to identify destination, travel dates, and accommodations desired. •Determine travel costs for client travel and accommodations. Tools used in this process include calculator, computer databases and search engines as well as quotation from tour package cost information. •Worked with dissatisfied customers post trip by researching their trip and finding a resolution. •Collect payment for transportation and accommodations from customer. •Provide travel consultation for clients to identify destination, travel dates, and accommodations desired. •Determine travel costs for client travel and accommodations. Tools used in this process include calculator, computer databases and search engines as well as quotation from tour package cost information.

    • Visual Merchandiser, Sales Associate
      • Nov 2012 - Nov 2014

      •Change window displays, interior display areas to reflect changes in inventory or promotion. •Recommend, select, and locate merchandise for customers. •Receive payment by cash, check, credit cards, vouchers, or automatic debits. •Change window displays, interior display areas to reflect changes in inventory or promotion. •Recommend, select, and locate merchandise for customers. •Receive payment by cash, check, credit cards, vouchers, or automatic debits.

    • Canada
    • Pharmaceutical Manufacturing
    • 200 - 300 Employee
    • Intern
      • Jun 2012 - Sep 2012

      •Operate office machines, such as photocopiers and scanners, and personal computers. •Maintain and update filing and database systems, either manually or by computer. •Compile, copy, sort, and file records of office activities, business transactions, and other activities. •Operate office machines, such as photocopiers and scanners, and personal computers. •Maintain and update filing and database systems, either manually or by computer. •Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Education

  • Bryant & Stratton College
    Medical Coding and Billing
    2019 - 2020
  • California State University-Dominguez Hills
    Bachelor of Science - BS, Human Resources Management and Services
    2012 - 2017
  • Bellevue College
    Dance
    2014 - 2014
  • Kennedy Catholic High School
    High School Diploma
    2008 - 2012

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