Administrative Associate

• Dec 2018 - Present

Assistant Manager

• Jun 2014 - Dec 2018

-Ensure customer satisfaction by delivering unparalleled customer service compared to other casual dining establishments. -Effective use of strong social skills and personable character to the complete satisfaction of patrons. -Demonstrate responsibility in dealing with customers and co-workers; key-carrier accountability and scheduling. -Operational focus includes cash management for register transactions, product replenishment and health coe-standards -Closing and Recovery duties to ensure restaurant is ready for next service day -Gained valuable, fundamental knowledge of restaurant, profit and loss and business acumen via hands on exposure to systems, analytics and financial process. Show less

LifeBridge Northwest Hospital

• Jan 2018 - May 2018

-Worked with all functional departments to understand patience care, hospital protocols and operational standards. -Provided administrative support to the leadership team; helped to implement Lifebridge’s continuous improvement strategies that would create better efficiencies and quality output. -Included in Lifebridge’s Hospital mentoring program. Shadowed key members of the hospital across various department engaging in their work. -Included in financial budget review meetings to further understand hospital administrative financial reporting. -Asked to be part of various leadership teams internal focus groups with intent to generate ideas to improve patient excellence and quality customer service. -Supported HR initiatives and projects, analyzing data and metrics for strategic business planning purposes. -Collaborated with HR Director, and program manager’s teams to implement policy updates and process improvements. Show less

Human Resource Intern

• May 2017 - Aug 2017

-Worked with the Human Resources team and coordinator in support of life-cycle functions related to new hires; Provided on-boarding materials and new hire paperwork filing related to life-cycle employment. -Served as a central point of contact for faculty and staff for all visitors and observer related questions. -Maintained and entered patient information into Jewish Senior Services data base -Worked with the Human Resources team and coordinator in support of life-cycle functions related to new hires; Provided on-boarding materials and new hire paperwork filing related to life-cycle employment. -Served as a central point of contact for faculty and staff for all visitors and observer related questions. -Maintained and entered patient information into Jewish Senior Services data base

Administrative Support intern

• Dec 2016 - Jan 2017

-Worked closely with the Senior Director to compile and maintain patient records ensuring compliance and accuracy. -Managed and collected information and data related to monthly and quarterly report metrics. -Demonstrated effective management skills related to learning operations and compliance. -Worked closely with the Senior Director to compile and maintain patient records ensuring compliance and accuracy. -Managed and collected information and data related to monthly and quarterly report metrics. -Demonstrated effective management skills related to learning operations and compliance.