Allison Martinez

Customer Service Representative at Koala Health
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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5.0

/5.0
/ Based on 1 ratings
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Joey Mehlhorn

Allison was a dedicated student who always willing to work hard. She also worked for me as a student worker and she was very responsible, organized and efficient in all of her work.

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2022 - Present

    • Hospitals and Health Care
    • 400 - 500 Employee
    • Master Billing Specialist
      • Jun 2018 - Oct 2022

      Process and submit insurance claims for customers Research missing and incomplete information resulting in billing errors and denials Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information

    • Executive Billing Specialist
      • Mar 2018 - Jun 2018

      Process and submit insurance claims for customersResearch missing and incomplete information resulting in billing errors and denialsResolve insurance problems and patient issues that may have resulted from incorrect or incomplete information

    • Senior Billing Specialist
      • Jan 2018 - Mar 2018

      Process and submit insurance claims for customersResearch missing and incomplete information resulting in billing errors and denialsResolve insurance problems and patient issues that may have resulted from incorrect or incomplete information

    • Billing Specialist
      • Nov 2017 - Jan 2018

      Process and submit insurance claims for customersResearch missing and incomplete information resulting in billing errors and denialsResolve insurance problems and patient issues that may have resulted from incorrect or incomplete information

    • Inside Sales Specialist
      • Aug 2017 - Nov 2017

      Responds to potential customer questions via telephone Provides external and internal customers with requested information Develops and maintains positive customer relations and builds consumer loyalty by ensuring that requests are met in a timely and helpful way

  • City Floral Landscaping
    • Denver, Colorado
    • Landscaper
      • Apr 2015 - Oct 2015

      Work under direct supervision of the Horticulture Foreman. Deadhead annuals/perennials, weed flower beds, trim shrubs, mulch edge beds, and plant perennials, annuals and trees and shrubs of all sizes. Identify major pests and diseases. Work under direct supervision of the Horticulture Foreman. Deadhead annuals/perennials, weed flower beds, trim shrubs, mulch edge beds, and plant perennials, annuals and trees and shrubs of all sizes. Identify major pests and diseases.

  • Memphis Zoo
    • Memphis, TN
    • Lead Groundskeeper
      • May 2012 - 2015

      My primary responsibility is weeding, planting and watering flower beds. I also maintain seeding and transplant beds, including cultivation of soil by adding fertilizer and/or chemicals as needed; perform routine grounds upkeep, including thinning flower beds, pruning trees and trimming hedges; inspect flowers, trees and shrubs for evidence of insects and diseases. I also oversee work done by volunteer groups. I manage and assist the groundskeepers. I work under direction of the horticulture foreman.

Education

  • Murray State University
    M.S., Agriculture Science
    2008 - 2010
  • University of Tennessee at Martin
    B.S., Agriculture Education
    2003 - 2007

Community

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