Experience

NORTHRIDGE LOCAL SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2021 - Present



The Broadview

• Property Manager

  • Aug 2018 - Present



SP+ (SP Plus)

• United States
• Facilities Services
• 700 & Above Employee

• Assistant Manager

  • May 2017 - Aug 2018

  Manage the frontline staff including scheduling, training, and customer service focused coaching. Work with a team of facility managers to evaluate and improve frontline operations.

• Office Assistant

  • May 2016 - Jun 2017



The Powell Village Winery

• Powell, OH

• Event Coordinator

  • Nov 2014 - Dec 2016

  Locally hand-crafted wine paired with a rustic, beautiful tasting room and passionate small business owners makes for a unique, wonderful and one-of-a-kind Ohio Winery. As Manager, I work closely with the staff to create a unique and personable customer experience. I make the schedule, handle daily operations in the tasting room while managing all staff and customer issues and concerns. I work and assist in coordinating private events in the tasting room, social media, custom labels for weddings and corporations, marketing and community outreach efforts as well as serving wine and appetizers to customers daily. Show less



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Supervisor

  • May 2014 - Nov 2014

  Overnight Front Office Supervisor Overnight Front Office Supervisor



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • May 2013 - May 2014

  Working the Front Desk as well as At Your Service at this beautiful beach resort. Enhancing the guest's experience by an exceptional arrival and departure, along with going above and beyond to make their stay memorable. Working the Front Desk as well as At Your Service at this beautiful beach resort. Enhancing the guest's experience by an exceptional arrival and departure, along with going above and beyond to make their stay memorable.



Artina Promotional Products

• United States
• Advertising Services
• 1 - 100 Employee

• Corporate Account Specialist

  • Jun 2012 - May 2013

  Creating and maintaining a base of loyal repeat customers while reaching sales goals. Provide assistance to members of sales team and assist the sales team order administrator. Respond to customer requests for information, quotes or samples. Perform cold calls and work existing leads to create new customers and sales for the company. Attend networking events and conferences, gathering qualified leads. Prospect new accounts to build long-term personal relationships to sell promotional items, awards, logo apparel and programs. Show less



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• Guest Relations Coordinator

  • Nov 2011 - May 2012

  Extended a warm welcome to all guests arriving to this luxury hotel and a fond farewell upon departure. Organized a successful and effective lobby presence by working with three team members. Utilized a database to provide excellent service to our guests, providing them with preferred items to make their stay relaxing and enjoying. Created the "Ritz-Carlton Experience" for all guests, establishing personal relationships. Extended a warm welcome to all guests arriving to this luxury hotel and a fond farewell upon departure. Organized a successful and effective lobby presence by working with three team members. Utilized a database to provide excellent service to our guests, providing them with preferred items to make their stay relaxing and enjoying. Created the "Ritz-Carlton Experience" for all guests, establishing personal relationships.



Urban Picnic

• Store Supervisor

  • Mar 2011 - Nov 2011

  Managed 6 staff members during the busy lunch hours of this financial district restaurant. Trained staff on effective customer service techniques and correct business protocol. Maintained sufficient inventory, ordering from over five different vendors weekly. Established three new business partnerships with local independent businesses. Managed 6 staff members during the busy lunch hours of this financial district restaurant. Trained staff on effective customer service techniques and correct business protocol. Maintained sufficient inventory, ordering from over five different vendors weekly. Established three new business partnerships with local independent businesses.



Coffee Bean and Tea Leaf

• Shift Supervisor

  • Aug 2010 - Mar 2011

  Managed Baristas while providing excellent customer service. Assisted in developing effective marketing, advertising and public relations strategies. Managed Baristas while providing excellent customer service. Assisted in developing effective marketing, advertising and public relations strategies.



Common Sense Media

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Digital Media Intern

  • Aug 2010 - Sep 2010

  Assisted Digital Media Project Manager with researching, visualizing and proposing a concept for an on-line training for teachers that use the Digital Citizenship Curriculum. Assisted Digital Media Project Manager with researching, visualizing and proposing a concept for an on-line training for teachers that use the Digital Citizenship Curriculum.



Vincentian Service Corps West/St. Francis Medical Center

• Wellness Program Administrative Assistant

  • Jan 2010 - Jul 2010

  Assisted Director in launching 6 innovative community health programs in Southeast Los Angeles. Assisted Director in launching 6 innovative community health programs in Southeast Los Angeles.



The VOICES Project

• Program Founder/Coordinator

  • Jun 2007 - Jun 2008

  Recruitment and Inspiration Recruitment and Inspiration