Experience

VirtuOx, Inc.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Vice President, Home Sleep Testing

  • Jan 2019 - Present

  Fort Lauderdale, FL, United States

• National Account Executive

  • May 2014 - Dec 2018

  San Francisco Bay Area Oversee & manage large corporate DME / Payor relationship accounts •Responsible for growing & managing large corporate DME accounts consisting of over 500+ service locations •Marketing & educating respiratory therapists, service center managers, & other dedicated employees on how to utilize Virtuox's diagnostic testing services including Overnight Pulse Oximetry, Capnography & Home Sleep Testing for Oxygen, CPAP, BiPAP, APAP & NIV/NHV qualification purposes. •Providing education… Show more Oversee & manage large corporate DME / Payor relationship accounts •Responsible for growing & managing large corporate DME accounts consisting of over 500+ service locations •Marketing & educating respiratory therapists, service center managers, & other dedicated employees on how to utilize Virtuox's diagnostic testing services including Overnight Pulse Oximetry, Capnography & Home Sleep Testing for Oxygen, CPAP, BiPAP, APAP & NIV/NHV qualification purposes. •Providing education on utilization of Virtuox's FDA approved manufactured line of VPOD pulse oximeters & capnographers, the highest level of pulse oximetry & ETCO2 technology in the nation. •Educating & assisting sales representatives & account managers/liaisons on creating market dominance in the field by utilizing our diagnostic testing services and medical device technology •Providing high level support to existing clients on daily processes and how to continue to grow their oxygen, CPAP & NIV business •Daily out reach to existing clients to ensure satisfaction of partnership •Building & creating relationships with area & regional managers to continue growth of partnerships •Attend & present strategic medical presentations at area sales and operation meetings to present an over view of offered services and or present new offered services and programs to continue growth & to maintain relationships •Responsible for managing and growing preferred provider payor contract relationships created and leveraged from existing partnerships •Assist in creating diagnostic testing programs specific to payors needs that provide the least costly site of service while improving member outcomes and experiences •Providing payor with weekly, monthly & quarterly reports of member data •Assisting in marketing of programs to help maximize amount of patients being diagnosed & treated •Maintain knowledge of industry trends & keep up to date on all Medicare and private insurance guidelines for qualification purposes

• Administrative Assistant

  • Sep 2011 - May 2014

  Fort Lauderdale, Florida Liaison to the CEO, Vice President & Director of Operations •Front end for a multi-line switchboard •Transferring calls to appropriate department/personnel •Provided high level customer support for diverse cases, daily processes of customers interfacing with our website, services & billing accounts •Assisted patients with their accounts in billing regarding statements and EOBs •Daily interaction with our billing company to resolve patient accounts including resubmission… Show more Liaison to the CEO, Vice President & Director of Operations •Front end for a multi-line switchboard •Transferring calls to appropriate department/personnel •Provided high level customer support for diverse cases, daily processes of customers interfacing with our website, services & billing accounts •Assisted patients with their accounts in billing regarding statements and EOBs •Daily interaction with our billing company to resolve patient accounts including resubmission of electronic claims, filling out HCFA 1500 claim forms, etc. •Assisted in credentialing of physicians to join VirtuOx's physician panel •Received all mail to open & sort checks apart from insurance explanation of benefits •Scanned all EOBs to billing provider for payment posting purposes •Daily intake of checks into spreadsheets to segregate payments from patients, payers and vendors •Totaling of payments to ensure accuracy of deposit amounts made, with daily deposit trips to the bank •Conducted quarterly Medicare & private insurance billing audits with Virtuox Medical Directors to ensure acquisition of proper & adequate patient documentation & overall compliant billing processes •Perform and complete all audit requests from Medicare and Program Integrity including requests from MACs,CERT & ZPIC •Performed and completed all audit request from private insurance payers •Accounts payable and receiving duties including creating and entering invoices in QuickBooks •Processed all patient credit card payments and received patient and vendor checks into QuickBooks •Filing of employee & vendor documentation into coordinating folders •Provided back up support for patient scheduling departments in times of high volume