Experience

Summit Credit Union

• United States
• Banking
• 1 - 100 Employee

• Member Services Representative

  • Oct 2018 - Present



Vintage Hill's Love It Again Furniture

• Small Business Owner

  • Mar 2017 - Present

  Repurposing vintage and salvageable furniture with paint. Repurposing vintage and salvageable furniture with paint.



HomeGoods Stores

• Retail
• 700 & Above Employee

• Associate

  • Oct 2019 - Nov 2019



Foothills Thrift Store

• Valdese, NC

• Manager

  • Nov 2017 - Oct 2018

  Manage a small, but productive thrift store in the heart of Valdese, NC. With a crew of 4, including myself, we are responsible for receiving multiple donations a day. Sifting through the many boxes and bags to find the gems, where we then make them presentable to you. I also manage several volunteers, whether it be through the local high schools, community service, or Work First programs. Our proceeds go to building ramps for the handicapped and elderly, who cannot get funding. My administrative duties consist of updating volunteer paperwork and faxing to appropriate entities; daily deposits; keeping track of daily sales, and employee time; ordering supplies. Show less



Allied Universal

• United States
• Professional Services
• 700 & Above Employee

• Security Guard

  • Jun 2017 - Nov 2017

  Ensuring employees, visitors, and deliveries were logged in correctly. Updated daily reports on hourly security checks of facility. Ensuring employees, visitors, and deliveries were logged in correctly. Updated daily reports on hourly security checks of facility.



RPM Wood Products

• United States
• Furniture
• 1 - 100 Employee

• Customer Service

  • Apr 2017 - Jun 2017

  Responsible for retrieving customers orders via fax and email. Enter said orders into computer system quickly and without errors. Took overflow customer calls during peak hours. Responsible for retrieving customers orders via fax and email. Enter said orders into computer system quickly and without errors. Took overflow customer calls during peak hours.



King Hickory Furniture Co

• United States
• Furniture
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2016 - Feb 2017

  Serviced high-energy designers and dealers in the United States. Provided quotes and status of in-house orders. Provided solutions to concerns with freight and product issues. Issued Return Authorizations, Replacement Orders, and Credits. Liason with factory and dealers with questions concerning application of fabrics Serviced high-energy designers and dealers in the United States. Provided quotes and status of in-house orders. Provided solutions to concerns with freight and product issues. Issued Return Authorizations, Replacement Orders, and Credits. Liason with factory and dealers with questions concerning application of fabrics



Carolina Swatching, Inc

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2016 - Dec 2016

  Responsible for creating required documentation for production of swatches. Reconciling accounts with shipping documents. Responsible for creating required documentation for production of swatches. Reconciling accounts with shipping documents.



CR Laine Furniture

• Hickory, North Carolina

• Customer Service Representative

  • Nov 2015 - Sep 2016

  Serviced high-energy designers and dealers in the Mid West Territory. Serviced and Monitor Special Dealer Projects Provided quotes and status of in-house orders. Provided solutions to concerns with freight and product issues. Issued Return Authorizations, Replacement Orders, and Credits. Provided assistance with Order Entry department. Researched deductions and short pays on invoices Processed payments to be sent to Accounting Liason with factory and dealers with questions concerning application of fabrics. Show less



Heritage Home Group LLC/Hickory Chair/Pearson

• Hickory, North Carolina

• Customer Service Representative

  • Jun 2014 - Oct 2015

  Service high-energy dealers in North East Territory. Provide quotes and status of in-house orders. Provide solutions to concerns with freight and product issues. Issue and Process Return Authorizations, Replacement Orders, and Credits. Provide assistance with Order Entry department. Research deductions and short pays on invoices. Responsible for Department of State and Senate Projects Responsible for Contract Accounts Responsible for Employee Orders Service high-energy dealers in North East Territory. Provide quotes and status of in-house orders. Provide solutions to concerns with freight and product issues. Issue and Process Return Authorizations, Replacement Orders, and Credits. Provide assistance with Order Entry department. Research deductions and short pays on invoices. Responsible for Department of State and Senate Projects Responsible for Contract Accounts Responsible for Employee Orders



Bassett Furniture Industries, Inc.

• Newton NC

• Data Management

  • Aug 2012 - Jun 2014

  Performed data management tasks for traditional accounts in all regions of the U.S. using AS 400 program. Processed over 50,000 line items resulting in multi-million dollar revenues. Mentored new employees through intensive training on procedures and operating systems. Performed data management tasks for traditional accounts in all regions of the U.S. using AS 400 program. Processed over 50,000 line items resulting in multi-million dollar revenues. Mentored new employees through intensive training on procedures and operating systems.



Bassett Furniture Industries, Inc.

• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Account Specialist

  • Aug 2011 - Aug 2012

  Serviced 27 states and 7 Outside Sales Reps across the United States. Received calls and processed requests for Quotes, Status, Repairs, Credits, RAs, and Order Entry. Researched inquiries on many facets of furniture situations. Serviced 27 states and 7 Outside Sales Reps across the United States. Received calls and processed requests for Quotes, Status, Repairs, Credits, RAs, and Order Entry. Researched inquiries on many facets of furniture situations.



Corning Cable Systems

• Customer Service Representative

  • 2000 - 2008

  Serviced high maintenance distributors in the NE region of the U.S. Completed extensive training to develop product knowledge. Monitored high profile projects. Processed orders, quotes, inquiries, expedites, and amendments to orders with timeliness using organizational skills Serviced high maintenance distributors in the NE region of the U.S. Completed extensive training to develop product knowledge. Monitored high profile projects. Processed orders, quotes, inquiries, expedites, and amendments to orders with timeliness using organizational skills