Experience

KARE
• France
• Wellness and Fitness Services
• 1 - 100 Employee
• Director of Training

  • Mar 2023 - Present

Atheneum
• Ukraine
• Software Development
• Subject Matter Expert/ Consultant

  • Dec 2020 - Present


OnShift

• United States
• Software Development
• 100 - 200 Employee

• Senior Industry Consultant

  • Oct 2021 - Jan 2023

  • Manage pre-call, discovery and demonstration process with sales team members (Account Executives, Regional Account Executives and Regional Vice Presidents) to facilitate and drive value proposition with prospective clients to build transparency, rapport and provide industry expertise. • Collaborate with implementation and development teams to ensure client goals, challenges and milestones are configured within the platform and troubleshoot technical obstacles relayed by customers. Continuous development ensured by implementing first Customer Collaboration Focus Network (Summer 2022) to provide impact on future developments within the platform while networking with colleagues facing similar workforce challenges. • Create and maintain value-oriented relationship and communication on success metrics to both establish and drive ROI, expansion into multiple product lines and minimize churn within existing accounts. • Develop, provide and lead industry specific presentations with both national and local level health are organizations to facilitate understanding of human capital management platform and facilitate consultative conversations with participants to establish strong pipeline referrals to the sales team. • Lead focused weekly pipeline review conversations with sales team during discovery and demo process (as well as lead demos) to help them identify steps that will need to be taken, subject matter experts to recruit into the sales process within OnShift and inspire innovative strategies aligning with client goals. • Support excellence in execution of process, partnerships and outcomes while leveraging current utilization data to identify opportunities for improvement within current client base. Show less



Arrow Senior Living Management

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Regional Community Outreach Director

  • Aug 2020 - Jan 2021

• Regional Director Of Operations

  • Mar 2019 - Aug 2020

  • Assist with process improvement efforts including; streamlining month end financial close review, overall preparation of financial AP/ AR reports, develop profit and loss variance reports for private investment partnerships and lead overall regional organizational design with CEO. In addition, developed first community outreach program within Arrow Senior Living, in collaboration with Executive Directors and Sales teams within each community. • Continually demonstrating profitability and accountability to NOI targets. As an Executive Director, highest NOI growth upon licensure was month five (NOI increase of $96,545 from previous month). 2018 revenue total (Seven operational months- 2.6 million compared to budget of 2.2 million). 2019 revenue total trending to 5.8 million (Strongsville). • Overall community outreach/ online program development including: developing collaborative trainings, workshops and classes for both community leadership as well as executive leadership within Arrow Senior Living. • Initiated weekly department head meetings and joined monthly as the leadership team worked on communicating the strengths and understanding overall communication styles of each of the team members utilizing DISC assessments. These efforts proved successful to maintaining trust and ensuring collaborative interdepartmental initiatives throughout the year. • Implemented new strategies to ensure fiscal responsibilities of both regional and service line areas by developing weekly ZOOM conference recorded links on spending practices/ spend down review, budgeting and payroll reviews were developed early in 2019 to ensure accountability and continue to develop the leadership teams within each community to understand their contributions to financial performance. Show less

• Executive Director - Vitalia Strongsville

  • Dec 2017 - Mar 2019



CommuniCare Health Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Regional Director Of Sales And Marketing

  • 2015 - 2018

  • Develop and execute business development strategy for 17 skilled nursing facilities, 18 Clinical Liaisons (hospital based) and 4 Community Liaisons within the OH/PA markets. • Develop, train and manage both the internal Admissions Directors as well as the external referral process with the Clinical Liaison and Community Liaison team. Created and developed focused sales training program and established KPIs to ensure effectiveness and consistent learning path. • Manage highest profile referring hospital systems and facilitate integration within ACO and post-acute continuum. Additionally, developed partnership with University Hospitals of Cleveland and Greenbrier Health Center to implement Transitional Care Unit to prevent readmissions and focus on medically complex patients. • Developing partnership and clinical care paths with The Cleveland Clinic and 7 CommuniCare Facilities to implement pilot behavioral health programming. Show less


First Measure Patient Advocates
• Independent Consultant

  • 2009 - 2018

Kindred Healthcare
• Hospitals and Health Care
• 1 - 100 Employee
• Area Director of Business Development- UH Acute Rehabilitation Hospitals

  • 2014 - 2016


U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• Supervisory Management Analyst - Inpatient Psychiatry, Spinal Cord Injury (Administrator)

  • 2007 - 2011

  • Develop performance, budget and utilization analysis reports for sub-specialty clinics within the hospital, as directed by Associate Medical Center Director. • Facilitated and lead consolidation initiative to move and close Brecksville Mental Health Campus to new facility in Parma, Ohio. In addition, facilitated both administrative and clinical services move from Brecksville to Wade Park Campus in June, 2011 for Psychiatric Inpatient Unit (28 beds). • Manage daily operations of Spinal Cord Injury Unit, 32 bed Inpatient rehabilitation center and Outpatient Clinic treating over 3,000 SCI Veterans yearly. • Manage daily administrative, human resources and clinical operations for Mental Health Outpatient Clinic treating approximately 2,500 Veterans yearly. • Develop and implement CARF, The Joint Commission and Department of Veterans Administration Directives and policies within the Spinal Cord Injury Center as well as the Mental Health area. Show less



Select Medical

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Business Development Manager

  • 2002 - 2007

  • Ensure strong physician and payer relations and coordinate implementation of clinical specialty programs as requested by the customer. • Develop and track financial Performa of all new and existing programs. • Assist (Clinical Operation Directors, Center Managers and staff) in investigating opportunities for ancillary programming along with supporting and educating on existing programming. • Facilitate/provide in-services to educate and increase referral sources and increase referrals form existing relationships. • Promote and maintain excellent customer relationships both internally and externally on all levels. Show less