Experience

Reliable Respiratory

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Customer Success Representative

  • Dec 2022 - Present

  Responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. Working directly with accounts and customers to fulfill medical supply orders and answer questions related to care including collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. Responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. Working directly with accounts and customers to fulfill medical supply orders and answer questions related to care including collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.



Duval's Pharmacy

• United States
• Home Health Care Services

• Pharmacy Technician / Operations Specialist

  • Sep 2008 - Nov 2022

  Responsible for maintaining medical records, billing prescription insurances, and providing pre-filled multi-dose medpacks for over 200 customers. Maintained a schedule of processing for all medpack customers’ orders to ensure that all deliveries are accounted for and finished before the assigned delivery day. Organized daily delivery routes for drivers based on customer locations and urgency with which the customer needs their order. Implemented a database of informational documents for the company with step by step instructions of processes and procedures ranging from simple to complicated tasks. Show less