Experience

Jersey Community Hospital (JCH)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Assistant

  • Sep 2022 - Present

  United States



AW Health Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Specialist

  • Jul 2018 - Dec 2022

  University City, Mo



1st MidAmerica Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Financial Services Representative

  • Jun 2012 - Sep 2013

  Jerseyville, Illinois Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Maintained friendly and professional client interactions at all times. • Opened new member/business accounts, following all policies and procedures. • Created new loans for members. • Maintained a highly organized workspace while… Show more Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Maintained friendly and professional client interactions at all times. • Opened new member/business accounts, following all policies and procedures. • Created new loans for members. • Maintained a highly organized workspace while working on multiple loans, accounts, or member issues. • Scheduled member appointments, both in person and over the phone.

• Receptionist

  • Oct 2010 - Jun 2012

  Jerseyville, Illinois o Answered calls while recording messages or forwarding the calls to the correct department. o Greeted all members and visitors to the credit union. o Logged members for appointments. o Managed branch supplies, vendors, and organization. o Responsible for training all employees to back-up the Receptionist desk. o Opened and properly distributed incoming mail. Maintained a clean and well organized reception area. o Obtained signatures for financial documents and internal… Show more o Answered calls while recording messages or forwarding the calls to the correct department. o Greeted all members and visitors to the credit union. o Logged members for appointments. o Managed branch supplies, vendors, and organization. o Responsible for training all employees to back-up the Receptionist desk. o Opened and properly distributed incoming mail. Maintained a clean and well organized reception area. o Obtained signatures for financial documents and internal and external invoices.

• Teller

  • Jun 2009 - Oct 2010

  Godfrey, Illinois o Greeted all members in a polite and courteous manner. o Processed member account transactions in an accurate and timely manner. o Maintained an organized work space and cash drawer.



Cato Corporation

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Apr 2006 - Sep 2009

  Alton, Illinois Answered questions regarding the store and its merchandise. • Organized racks and shelves to maintain the visual appeal of the store. • Developed positive customer relationships through friendly greetings and excellent service. • Cleaned and organized the store, including the checkout desk and displays. • Handled all customer relations issues in a gracious manner and in accordance with company policies. • Operated the cash drawer for sales and returns. Made bank… Show more Answered questions regarding the store and its merchandise. • Organized racks and shelves to maintain the visual appeal of the store. • Developed positive customer relationships through friendly greetings and excellent service. • Cleaned and organized the store, including the checkout desk and displays. • Handled all customer relations issues in a gracious manner and in accordance with company policies. • Operated the cash drawer for sales and returns. Made bank deposits. • Responsible for opening and closing responsibilities. Awards and Acknowledgments Employee of the Month - 1st MidAmerica Credit Union Show less