Allison Rampolla
Senior Vice President of Sales & Marketing at SmartAdvocate LLC- Claim this Profile
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Bio
Callie Smith
Allison was an instant role model, leader, and friend the minute she joined our marketing team. Allison had previously managed hundreds of people in a completely different industry, so I mistakenly thought she’d need a few weeks to adjust to a 20-person startup environment and a very technical product. But by day two, Allison had created a 6-month marketing plan backed by her own industry research and years of marketing experience. She also took it upon herself to continually self-educate to test new marketing strategies, and use industry news to find additional value propositions. Allison is a hard worker, never misses a detail in her constructive feedback, and is an absolute joy in the office. Her natural intelligence, confidence, and kindness makes her an automatic success in any environment.
Callie Smith
Allison was an instant role model, leader, and friend the minute she joined our marketing team. Allison had previously managed hundreds of people in a completely different industry, so I mistakenly thought she’d need a few weeks to adjust to a 20-person startup environment and a very technical product. But by day two, Allison had created a 6-month marketing plan backed by her own industry research and years of marketing experience. She also took it upon herself to continually self-educate to test new marketing strategies, and use industry news to find additional value propositions. Allison is a hard worker, never misses a detail in her constructive feedback, and is an absolute joy in the office. Her natural intelligence, confidence, and kindness makes her an automatic success in any environment.
Callie Smith
Allison was an instant role model, leader, and friend the minute she joined our marketing team. Allison had previously managed hundreds of people in a completely different industry, so I mistakenly thought she’d need a few weeks to adjust to a 20-person startup environment and a very technical product. But by day two, Allison had created a 6-month marketing plan backed by her own industry research and years of marketing experience. She also took it upon herself to continually self-educate to test new marketing strategies, and use industry news to find additional value propositions. Allison is a hard worker, never misses a detail in her constructive feedback, and is an absolute joy in the office. Her natural intelligence, confidence, and kindness makes her an automatic success in any environment.
Callie Smith
Allison was an instant role model, leader, and friend the minute she joined our marketing team. Allison had previously managed hundreds of people in a completely different industry, so I mistakenly thought she’d need a few weeks to adjust to a 20-person startup environment and a very technical product. But by day two, Allison had created a 6-month marketing plan backed by her own industry research and years of marketing experience. She also took it upon herself to continually self-educate to test new marketing strategies, and use industry news to find additional value propositions. Allison is a hard worker, never misses a detail in her constructive feedback, and is an absolute joy in the office. Her natural intelligence, confidence, and kindness makes her an automatic success in any environment.
Credentials
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Customer Experience Certified
MedalliaOct, 2016- Nov, 2024
Experience
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SmartAdvocate LLC
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United States
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Software Development
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1 - 100 Employee
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Senior Vice President of Sales & Marketing
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Feb 2023 - Present
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Vice President of Sales and Marketing
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May 2020 - Feb 2023
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Avvir
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United States
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Software Development
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1 - 100 Employee
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Director of Marketing & Sales
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Jan 2020 - Apr 2020
• Established the Marketing Department with an immediate concentration on strategic planning and reimagination of all marketing to increase profitability and deepening customer relationships. • Responsible for the in-house creation of all content marketing including blog posts and thought leadership, social media, event activations, website content, email & digital campaigns, speech writing and PR needed to drive cost-efficient acquisitions in the Construction Technology sector. • Managed… Show more • Established the Marketing Department with an immediate concentration on strategic planning and reimagination of all marketing to increase profitability and deepening customer relationships. • Responsible for the in-house creation of all content marketing including blog posts and thought leadership, social media, event activations, website content, email & digital campaigns, speech writing and PR needed to drive cost-efficient acquisitions in the Construction Technology sector. • Managed the Sales team and jointly developed strategic business plans to ensured overall profitability, revenue growth, maximum market penetration, brand awareness & client satisfaction. • Led collaborative efforts with Product and Operations to establish communication goals and collective strategic points of view regarding the prioritization of product offerings in the market. • Created numerous CRM cadences using Salesforce, SalesLoft, and HubSpot to help maintain a consistent and robust pipeline of opportunities at all times. • Developed the marketing plans, strategies & budgets that helped bring the Avvir brand vision to life. Show less • Established the Marketing Department with an immediate concentration on strategic planning and reimagination of all marketing to increase profitability and deepening customer relationships. • Responsible for the in-house creation of all content marketing including blog posts and thought leadership, social media, event activations, website content, email & digital campaigns, speech writing and PR needed to drive cost-efficient acquisitions in the Construction Technology sector. • Managed… Show more • Established the Marketing Department with an immediate concentration on strategic planning and reimagination of all marketing to increase profitability and deepening customer relationships. • Responsible for the in-house creation of all content marketing including blog posts and thought leadership, social media, event activations, website content, email & digital campaigns, speech writing and PR needed to drive cost-efficient acquisitions in the Construction Technology sector. • Managed the Sales team and jointly developed strategic business plans to ensured overall profitability, revenue growth, maximum market penetration, brand awareness & client satisfaction. • Led collaborative efforts with Product and Operations to establish communication goals and collective strategic points of view regarding the prioritization of product offerings in the market. • Created numerous CRM cadences using Salesforce, SalesLoft, and HubSpot to help maintain a consistent and robust pipeline of opportunities at all times. • Developed the marketing plans, strategies & budgets that helped bring the Avvir brand vision to life. Show less
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Altice USA
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United States
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Telecommunications
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700 & Above Employee
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Senior Director Of Marketing
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May 2018 - Nov 2019
• Strategically developed integrated marketing campaigns to help increase customer lifetime value and drive wallet share delivering more than $220M in revenue annually. • Developed an automated lifecycle (CRM) program utilizing personalized and targeted efforts to our tenured segments to build loyalty, increase lifetime value and decrease churn. • Analyzed and presented Sales metrics to executive leadership with insights on the impact and clear strategies to drive growth, increase revenue… Show more • Strategically developed integrated marketing campaigns to help increase customer lifetime value and drive wallet share delivering more than $220M in revenue annually. • Developed an automated lifecycle (CRM) program utilizing personalized and targeted efforts to our tenured segments to build loyalty, increase lifetime value and decrease churn. • Analyzed and presented Sales metrics to executive leadership with insights on the impact and clear strategies to drive growth, increase revenue and improve retention & overall customer experience. • Responsible for the marketing P&L with accountability for budgeting and forecasting of sales by channel plus managed the marketing expense budget of $125M. • Motivated, inspired and led a geographically dispersed team responsible for all marketing and retention efforts plus 2 call center teams in NY & TX.
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Director of Marketing & Customer Base Management
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Aug 2014 - May 2018
• Led creative vendor relationships overseeing the development of all marketing from concept to execution including TV, digital, email, social, print, radio, direct mail, events, and sales collateral. • Executed all marketing for new product offerings, self-installation and self-help instructions plus pricing, packaging, migrations, proactive retention, and billing-related changes. • Produced all programming for the Optimum Channel, ranked 52 of all networks in ’19, as an educational… Show more • Led creative vendor relationships overseeing the development of all marketing from concept to execution including TV, digital, email, social, print, radio, direct mail, events, and sales collateral. • Executed all marketing for new product offerings, self-installation and self-help instructions plus pricing, packaging, migrations, proactive retention, and billing-related changes. • Produced all programming for the Optimum Channel, ranked 52 of all networks in ’19, as an educational platform that helped elevate overall customer experience and reduce churn. • Partnered with Operations to champion the customer and ensure a well-designed customer experience from end-to-end to help improve overall NPS. • Managed all partner marketing/advertising agencies responsible for creative development and production and budgets upwards of $300M.
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Senior Marketing Manager - Mass Marketing & Retention
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Aug 2009 - Aug 2014
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Senior Marketing Manager - Customer Communications
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Jun 2007 - Jul 2009
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Manager - Broadband & Voice Product Strategy
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Aug 2006 - Jun 2007
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MEC
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United Kingdom
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Advertising Services
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700 & Above Employee
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Partner - Associate Director of Competitive Edge
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Jan 2002 - Aug 2006
Conducted strategic competitive analysis for AT&T, Cablevision, KFC, Glaxo, Pella, Cingular, TD Waterhouse, Toys R Us, Chanel, Colgate and Fisher Price. Conducted strategic competitive analysis for AT&T, Cablevision, KFC, Glaxo, Pella, Cingular, TD Waterhouse, Toys R Us, Chanel, Colgate and Fisher Price.
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FCB New York
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United States
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Advertising Services
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100 - 200 Employee
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Senior Competitive Analyst
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Oct 1999 - Dec 2001
Analyzed competitive advertising to optimize strategies for AT&T, Cablevision, MetLife, Merck & Nabisco. Analyzed competitive advertising to optimize strategies for AT&T, Cablevision, MetLife, Merck & Nabisco.
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cbsi Services (Cardholder Brokerage Services, Inc.)
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Harrison, NY
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Program Manager
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May 1997 - Oct 1999
Assisted in management operations for Insurance and Credit Card telemarketing programs. Assisted in management operations for Insurance and Credit Card telemarketing programs.
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Education
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Iona College
Bachelor's degree, Marketing -
New York University
Graduate certificate, Brand Positioning and Corporate Strategies -
Nassau Community College
Associate's degree, Accounting