Experience

Excel Physical Therapy

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Coordinator

  • Mar 2021 - Present

  Managed daily revenue cycle Worked through follow ups for entire region Obtained insurance authorizations Worked with multiple EMR systems Helped with integration due to being part of a large merger and acquisition Provided phone or physical coverage for clinics in the region Raintree super user Trained new PC hires Managed the schedule for 6 therapists and 300 patients Knowledge of ICD-10 Codes Managed daily revenue cycle Worked through follow ups for entire region Obtained insurance authorizations Worked with multiple EMR systems Helped with integration due to being part of a large merger and acquisition Provided phone or physical coverage for clinics in the region Raintree super user Trained new PC hires Managed the schedule for 6 therapists and 300 patients Knowledge of ICD-10 Codes



Cooper, Schall and Levy

• Legal Services
• 1 - 100 Employee

• Receptionist

  • Sep 2018 - Apr 2020

  Answered all incoming calls and directed them to the appropriate person Greeted clientsScheduled any meetings for attorneys Responsible for all office supply orders Input all new clients into Needles Case Management Program Requested lien information and medical records for new clients Sent out client discharge letters Various scanning and copying Scheduled office lunches/meetings with sales representatives Answered all incoming calls and directed them to the appropriate person Greeted clientsScheduled any meetings for attorneys Responsible for all office supply orders Input all new clients into Needles Case Management Program Requested lien information and medical records for new clients Sent out client discharge letters Various scanning and copying Scheduled office lunches/meetings with sales representatives



Philly Temps & Perm

• Receptionist/Administrative Assistant

  • Feb 2018 - Sep 2018

  Ability to answer multiple telephone linesClerical and administrative supportGeneral office workOrganized incoming and outgoing mailAbility to multitaskAbility to work on short noticeCompanies worked with include: Horizon House, William Penn Foundation, Horizon House, and Francis and Mailman Law Firm Ability to answer multiple telephone linesClerical and administrative supportGeneral office workOrganized incoming and outgoing mailAbility to multitaskAbility to work on short noticeCompanies worked with include: Horizon House, William Penn Foundation, Horizon House, and Francis and Mailman Law Firm



TOLL North America

• Customer Service Representative

  • Nov 2016 - Sep 2017

  Managed multiple accounts Monitored shipping container availability Processed and entered delivery orders Created itemized breakdowns of container contents when requiredMaintained daily spreadsheets of availability for individual accountsGeneral office work Managed multiple accounts Monitored shipping container availability Processed and entered delivery orders Created itemized breakdowns of container contents when requiredMaintained daily spreadsheets of availability for individual accountsGeneral office work



National Credit Corp

• Receptionist

  • Jun 2008 - Nov 2016

  Ability to answer multiple telephone lines Process credit applications via internet credit checksVerifying potential client’s employment over telephoneHandled collection calls Data entryFiling Organized incoming and outgoing mailAbility to multitask General office work Handled scheduling Ability to answer multiple telephone lines Process credit applications via internet credit checksVerifying potential client’s employment over telephoneHandled collection calls Data entryFiling Organized incoming and outgoing mailAbility to multitask General office work Handled scheduling



Justin Baiter Photographer

• United States
• Events Services
• 1 - 100 Employee

• Office Assistant/Photographer

  • Jun 2005 - Jul 2007

  Answered phone callsScheduled appointments Filing duties Made phone calls confirming appointments Worked with negatives Assisted with photography sittings Answered phone callsScheduled appointments Filing duties Made phone calls confirming appointments Worked with negatives Assisted with photography sittings