Faculty Administrative Support Specialist

• Mar 2023 - Present

Program Coordinator, Diversity & Student Success, The Graduate School

• May 2021 - Dec 2022

• Managed social and professional events for Diversity & Student Success’s five initiatives (Initiative for Minority Excellence, Queer Graduate and Professional Students, Global Grads, Carolina Grad Student F1RSTS, and Military- Affiliated Grads)• Collaborated with campus partners such as the Carolina Veterans’ Resource Center, Counseling and Psychological Services, LGBTQ Center, and Carolina Union Activities Board to connect students to personalized resources• Ensured detailed maintenance of departmental budget, including day-to-day expenditures and student financial awards, and coordinate departmental purchases• Managed external communication efforts by updating department website, creating and sending biweekly newsletters to each initiative, and designing advertisements and other event materials• Coordinated participant registration and event attendance through UNC Event Registration system• Disseminated post-event evaluations to both participants and featured hosts Show less

Administrative Support Specialist, Academic Advising Program, College of Arts & Sciences

• Jan 2019 - Apr 2021

• Supported students by explaining academic policies and campus resources in person and via e-mail, phone, and chat service• Ensured detailed maintenance of student records through data entry and student report updates• Guided 150 students per day to 3 divisions by triaging waitlists for drop-ins and appointments• Scheduled 10-week onboarding training between new and current advisors using Microsoft Excel, Teams, and Outlook• Streamlined operations between campus partners by planning and executing 3 networking events with 4 campus partners• Strengthened professional connections between colleagues by designing and disseminating a monthly department newsletter Show less

Operations Supervisor

• Oct 2015 - May 2017

• Hired 10 Operations Assistants per year by conducting interviews, evaluating candidates, and providing insight to managers• Trained new hires and conducted professional and departmental development activities for staff of 35 student employees• Satisfied last-minute client needs by making crucial judgment calls regarding sudden event and staffing changes

Carolina Union Employee Forum President

• Jan 2016 - Apr 2017

• Led a team of 10 colleagues to plan professional, social, and training events for 180 Carolina Union student employees• Alleviated concerns from student employees by considering feedback and presenting solutions to professional staff• Streamlined CUEF organization structure by designing and implementing new leadership positions and committee work• Served as a voting member of the Carolina Union Board of Directors to establish Union policy and consider long range planning, space allocation, and fee implementation• Consulted on a large-scale building operations feasibility study by identifying needs of UNC students and evaluating areas of improvement in the Union Show less

Operations Assistant

• Oct 2014 - Oct 2015

• Acted as building steward by opening and closing facilities and ensuring safety in common areas and event spaces• Created welcoming event areas by providing and setting up equipment in meeting rooms and other Carolina Union spaces