Allie Phetkhamphou
Cylance Security Engineer at SOLUTIONS GRANTED, INC.- Claim this Profile
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Bio
Credentials
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Accredited Cylance Security Professional
Cylance Inc.Nov, 2019- Nov, 2024 -
HDI Support Center Analyst (HDI)
HDIDec, 2016- Nov, 2024
Experience
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SOLUTIONS GRANTED, INC.
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United States
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Computer and Network Security
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1 - 100 Employee
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Cylance Security Engineer
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Sep 2019 - Present
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Konica Minolta Business Solutions U.S.A., Inc.
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United States
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Technology, Information and Internet
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700 & Above Employee
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Remote Support Engineer Level 1
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Sep 2014 - Sep 2019
• Provide remote Windows & Mac Desktop computer/server/application/mobile device support for All Covered MSP clients foreign and domestic. • Manage user accounts through various client administrative consoles such as: Active Directory, Office 365, Proofpoint EPS • Utilize Remedy Help Desk and various Service-Now Help Desk ticketing systems according to the needs of the contracted clients. • Remote support implemented through, Bomgar/Kaseya/N-Able remote support applications.
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Simon Hegele Healthcare Solutions
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United States
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Hospitals and Health Care
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1 - 100 Employee
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IT Support Specialist
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Oct 2012 - Jul 2014
Served as a Network Systems Administrator and Desktop Support Analyst for all of Hegele Logistic Information Technology needs. Served as a Network Systems Administrator and Desktop Support Analyst for all of Hegele Logistic Information Technology needs.
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AMITA Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Client Technologies Technician
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Mar 1999 - Jul 2011
Provided Client Desktop Analyst services and project management for the Alexian Brothers Health System & medical centers. Provided Client Desktop Analyst services and project management for the Alexian Brothers Health System & medical centers.
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