Senior Account Executive

• Jun 2022 - Present

Technical Lead Consultant

• Mar 2021 - May 2022

Primarily worked as a Test Lead for a customer's long-term software development project. Devised a test strategy, planned and coordinated testing activities, and owned and maintained automated regression test packs. I also started assisting with presales activities such as creating and reviewing proposals, and providing technical input on customer calls.

Technical Consultant

• Jul 2019 - Feb 2021

The highlight of this role was single-handedly maintaining a long-standing customer relationship throughout a period of financial uncertainty by providing exceptional and reliable testing consultancy across multiple of their projects. I also:• Ran requirement-gathering workshops with SMEs and aided in user story creation• Presented test results and defect status back to stakeholders• Developed a data-driven test automation framework in C# using Selenium WebDriver• Constructed Azure DevOps build pipelines to run automated tests

Consultant

• Jul 2016 - Jun 2019

Graduate consultancy role. Over three years I worked on a variety of projects, including• Test consultancy on an ERP implementation programme (Microsoft Dynamics) where I wrote, reviewed and executed manual test scripts using Azure DevOps• Broke down business processes, requirements and technical design documents into test scenarios. Later streamlined the scenario writing process and supervised newer testers• Quickly became a key point of contact for knowledge about the application and business requirements, which led to being asked to support post-go live releases• Scripted automated tests for a customer’s website in C# using Selenium WebDriver • Helped to choose a suitable automation tool based on customer needs from third-party vendors• Azure DevOps project administrator role, involving customising work items and workflows for a customer

Calculation Testing Intern

• Jun 2015 - Sep 2015

Carried out calculation testing on a pension policy migration project, involving the creation and execution of technical test scripts, with the use of HP Quality Centre, Microsoft Excel and SQL. Carried out calculation testing on a pension policy migration project, involving the creation and execution of technical test scripts, with the use of HP Quality Centre, Microsoft Excel and SQL.

Intern

• Aug 2014 - Sep 2014

Travelled to China with the CRCC Asia program, where I interned for a homeware manufacturing firm. Assisted on a major Amazon project, spoke to potential UK-based clients, and completed market research. Travelled to China with the CRCC Asia program, where I interned for a homeware manufacturing firm. Assisted on a major Amazon project, spoke to potential UK-based clients, and completed market research.