Experience

Ask Media Group

• United States
• Software Development
• 1 - 100 Employee

• Product Manager

  • Feb 2022 - Jul 2022

  • Launched new ethical search site and drove initial site traffic; oversaw all efforts required to launch including development, design, legal review, partnership approval, and devising marketing strategy • Managed development of AMG’s first two zero-to-one native mobile applications by setting delivery strategy, defining and prioritizing requirements, and leading the development team as both the product owner and scrum master in order to meet an aggressive deadline • Centralized product… Show more • Launched new ethical search site and drove initial site traffic; oversaw all efforts required to launch including development, design, legal review, partnership approval, and devising marketing strategy • Managed development of AMG’s first two zero-to-one native mobile applications by setting delivery strategy, defining and prioritizing requirements, and leading the development team as both the product owner and scrum master in order to meet an aggressive deadline • Centralized product vision among three different development teams (in-house web team, overseas web team, overseas mobile app team) to ensure different product lines were built in unison and all intersecting technical requirements were met • Headed cross-team efforts to improve quality and access to relevant product data, including creating new revenue tracking system for ethical search site as it earned revenue via a traffic flow that was unique from all other AMG properties • Aligned diverse stakeholders and team members to overall product strategy and vision by creating a clear roadmap, building strong working relationships, and persuading with data Show less • Launched new ethical search site and drove initial site traffic; oversaw all efforts required to launch including development, design, legal review, partnership approval, and devising marketing strategy • Managed development of AMG’s first two zero-to-one native mobile applications by setting delivery strategy, defining and prioritizing requirements, and leading the development team as both the product owner and scrum master in order to meet an aggressive deadline • Centralized product… Show more • Launched new ethical search site and drove initial site traffic; oversaw all efforts required to launch including development, design, legal review, partnership approval, and devising marketing strategy • Managed development of AMG’s first two zero-to-one native mobile applications by setting delivery strategy, defining and prioritizing requirements, and leading the development team as both the product owner and scrum master in order to meet an aggressive deadline • Centralized product vision among three different development teams (in-house web team, overseas web team, overseas mobile app team) to ensure different product lines were built in unison and all intersecting technical requirements were met • Headed cross-team efforts to improve quality and access to relevant product data, including creating new revenue tracking system for ethical search site as it earned revenue via a traffic flow that was unique from all other AMG properties • Aligned diverse stakeholders and team members to overall product strategy and vision by creating a clear roadmap, building strong working relationships, and persuading with data Show less



PointCare

• Belgium
• Engineering Services

• Product Manager

  • Jul 2019 - Feb 2022

  • Led Agile development team during the pilot and release of a new API, including managing the concept-to-launch of a patient-facing screening solution which led to a 27% increase in patients screened for health benefits over a one-year period • Coordinated efforts of in-house and overseas engineering teams to effectively rework data conversion process, resulting in the migration of largest customer from a legacy platform to a new Salesforce-based solution • Crafted… Show more • Led Agile development team during the pilot and release of a new API, including managing the concept-to-launch of a patient-facing screening solution which led to a 27% increase in patients screened for health benefits over a one-year period • Coordinated efforts of in-house and overseas engineering teams to effectively rework data conversion process, resulting in the migration of largest customer from a legacy platform to a new Salesforce-based solution • Crafted patient-facing experiments and conducted user research; clarified requirements and defined roadmap for development of a new document upload product that made it easier for customers to gather documents from their patients, reducing the time required to prepare Medicaid applications • Spearheaded collaborative efforts with marketing team to launch new features to existing customers and new prospects, which generated a 400% increase in MQLs in the targeted market • Built strong customer relationships, fostering communication to gather feedback to ensure that development pipeline was aligned to customers’ needs • Initiated efforts to educate team members about health-related topics, including Social Determinants of Health, so that the team knew how to accurately speak about and position PointCare's products Show less • Led Agile development team during the pilot and release of a new API, including managing the concept-to-launch of a patient-facing screening solution which led to a 27% increase in patients screened for health benefits over a one-year period • Coordinated efforts of in-house and overseas engineering teams to effectively rework data conversion process, resulting in the migration of largest customer from a legacy platform to a new Salesforce-based solution • Crafted… Show more • Led Agile development team during the pilot and release of a new API, including managing the concept-to-launch of a patient-facing screening solution which led to a 27% increase in patients screened for health benefits over a one-year period • Coordinated efforts of in-house and overseas engineering teams to effectively rework data conversion process, resulting in the migration of largest customer from a legacy platform to a new Salesforce-based solution • Crafted patient-facing experiments and conducted user research; clarified requirements and defined roadmap for development of a new document upload product that made it easier for customers to gather documents from their patients, reducing the time required to prepare Medicaid applications • Spearheaded collaborative efforts with marketing team to launch new features to existing customers and new prospects, which generated a 400% increase in MQLs in the targeted market • Built strong customer relationships, fostering communication to gather feedback to ensure that development pipeline was aligned to customers’ needs • Initiated efforts to educate team members about health-related topics, including Social Determinants of Health, so that the team knew how to accurately speak about and position PointCare's products Show less



Pleasanton Unified School District

• United States
• Primary and Secondary Education
• 300 - 400 Employee

• Substitute Teacher

  • Jan 2019 - May 2019

  • Substitute taught for various K-12 classes within the Pleasanton Unified School District • Implemented teacher-provided lesson plans • Designed and taught lessons when teacher-provided lesson plans were not available • Ensured that classroom procedures were followed and that students were safe at all times • Substitute taught for various K-12 classes within the Pleasanton Unified School District • Implemented teacher-provided lesson plans • Designed and taught lessons when teacher-provided lesson plans were not available • Ensured that classroom procedures were followed and that students were safe at all times



Fremont Unified School District

• United States
• Education Administration Programs
• 700 & Above Employee

• Student Teacher

  • Jan 2018 - Dec 2018

  • Co-taught and taught independently in both a first grade and a third grade class • Prepared and taught individual lessons and units of instruction in all subject areas • Developed and administered formative and summative assessments; used information gained from assessments to adapt my teaching to better meet students’ needs • Designed learning activities to support emergent multilingual students and students with special needs • Co-taught and taught independently in both a first grade and a third grade class • Prepared and taught individual lessons and units of instruction in all subject areas • Developed and administered formative and summative assessments; used information gained from assessments to adapt my teaching to better meet students’ needs • Designed learning activities to support emergent multilingual students and students with special needs



ACCO Engineered Systems

• United States
• Construction
• 700 & Above Employee

• Operations Coordinator

  • Dec 2014 - Aug 2018

  • Managed HVAC maintenance contract database system • Observed accumulation of data entry errors in database; drove effort to communicate directly with end users (field technicians) to identify data errors that impacted their work; corrected errors which led to increased accuracy of work tickets, decreased costs by preventing inaccurate parts orders, and improved trust from end users • Liaised between field technicians and office personnel and built stronger relationships between the two… Show more • Managed HVAC maintenance contract database system • Observed accumulation of data entry errors in database; drove effort to communicate directly with end users (field technicians) to identify data errors that impacted their work; corrected errors which led to increased accuracy of work tickets, decreased costs by preventing inaccurate parts orders, and improved trust from end users • Liaised between field technicians and office personnel and built stronger relationships between the two groups by providing quality and accurate work Show less • Managed HVAC maintenance contract database system • Observed accumulation of data entry errors in database; drove effort to communicate directly with end users (field technicians) to identify data errors that impacted their work; corrected errors which led to increased accuracy of work tickets, decreased costs by preventing inaccurate parts orders, and improved trust from end users • Liaised between field technicians and office personnel and built stronger relationships between the two… Show more • Managed HVAC maintenance contract database system • Observed accumulation of data entry errors in database; drove effort to communicate directly with end users (field technicians) to identify data errors that impacted their work; corrected errors which led to increased accuracy of work tickets, decreased costs by preventing inaccurate parts orders, and improved trust from end users • Liaised between field technicians and office personnel and built stronger relationships between the two groups by providing quality and accurate work Show less



Yolatea Corporation

• United States
• Restaurants

• Store Manager

  • Mar 2009 - Nov 2014

  • Managed all operational aspects of a retail dessert shop • Interviewed, hired, and trained new employees, growing staff size from 5 to 10 direct reports • Identified the need for a sanitation program; designed and implemented a sanitation program consistent with regulatory requirements, resulting in successful health inspections every year • Created weekly employee work schedule • Managed all operational aspects of a retail dessert shop • Interviewed, hired, and trained new employees, growing staff size from 5 to 10 direct reports • Identified the need for a sanitation program; designed and implemented a sanitation program consistent with regulatory requirements, resulting in successful health inspections every year • Created weekly employee work schedule