Experience

Dynamics Solutions, LLC.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Recruitment Consultant

  • May 2021 - Present



JMF Capital

• Recruitment Consultant

  • Jan 2021 - Present



Mondo

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Consultant

  • Dec 2019 - Aug 2020

• Technical Recruiter

  • Sep 2019 - Dec 2019



Milk Bar

• United States
• Food & Beverages
• 100 - 200 Employee

• Multi Unit Manager

  • Dec 2018 - Jul 2019

  Overseeing the operations of stores; supporting, managing and developing all team members to exceed business goals.Leading staff development and succession planning. Providing ongoing feedback, establishing performance expectations and conducting performance reviews. Conducting all store hiring, including interviewing, on-boarding, and training.Handling payroll and scheduling. Anticipating schedule changes based on store needs and seasonality, and ensuring all staffing needs are met while meeting the budget. Managing attendance, call outs and latenesses.Tracking sales against budget, executing strategies for increasing sales while maintaining constant communication with all teams company wide.Managing inventory and pars to eliminate waste and avoid 86ing items.

• General Manager

  • Apr 2018 - Dec 2018



Sprinkles

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Manager

  • Nov 2016 - Apr 2018

  Initiated and manage dmarketing strategies leading to a 13% year-over-year increase in sales.Managed operations in all aspects of the bakery, including training personnel, inventory, customer experience, and financial reporting. Ensured compliance with operational standards, company policies, as well as federal/state/local laws and ordinances. Initiated and manage dmarketing strategies leading to a 13% year-over-year increase in sales.Managed operations in all aspects of the bakery, including training personnel, inventory, customer experience, and financial reporting. Ensured compliance with operational standards, company policies, as well as federal/state/local laws and ordinances.



Glam&Go

• Health, Wellness & Fitness
• 1 - 100 Employee

• Customer Service Manager

  • Dec 2015 - Apr 2016



Smarter Travel Media LLC

• Personal Travel Planner and Travel Support Coordinator

  • Mar 2014 - Dec 2015

  Personal Travel Planning Team Lead • Overseeing daily operations of a luxury travel planning service with monthly revenues of up to $330K.• Providing monthly financial reporting results to Accounting and Finance teams.• Producing and sending monthly invoices to bill tour providers for commission payments.Travel Support Coordinator • Providing front-lines phone and email support for travelers.• Leading team in contacts number per hour, with 6.8 against a team average of 4.3. • Consulting with travelers and converting telephone inquiries into hotel bookings.• Assisting Analytics Team with fraudulent order review. • Troubleshooting technical and user issues, and working with the development team to problem solve and file bugs.• Assisting customers with all aspects of their travel plans, including managing their account providing clarity of product offerings, and answering questions to inspire confidence in the product.• Acting as a liaison with hotel partners in providing reservations and general hotel support regarding inventory, policies and procedures, customer requests and concerns.• Working closely with the Customer Service Manager to iterate on customer service systems and provide suggestions for improvement through reporting and data.



Sweet Cheeks Q

• Restaurant Manager

  • Jun 2013 - Mar 2014

  • Managed all staff and front of house areas of the restaurant.• Performed all human resource activities such as recruiting, hiring and training employees.• Created weekly schedules for 40 employees in 5 departments.• Ensured safety of guests and staff by maintaining standards and guidelines.• Personally developed 52 week ‘Weekly Sales Report’ which reported and detailed previous year’s sales, forecasts, current year sales, hourly wages and labor, labor cost percentages and labor forecasts.• Controlled cash flow through opening and closing procedures. Managed finances, conducted weekly reviews of P&L statements and forecasted sales.• Conducted weekly beverage inventory and ordering, ensured cost percentages were within industry standards.• Managed social media outlets such as Facebook, Instagram and Twitter.



Ben Sasson Family

• Nanny

  • May 2012 - Jun 2013

  • Full time caregiver for 4 bilingual Israeli children ages 1, 5, 7 and 9. • Maintained an environment conducive to childhood development: story telling and games to promote physical and mental growth.• Observed and followed strict guidelines enforced by the children’s parents: health and safety, hygiene. • Completed daily household tasks: prepared all kosher meals and strict adherence to dietary guidelines, cleaned, food shopping, bottle feeding, toilet training, transportation of children to and from school and activities, accompanied children to doctors appointments, oversaw play dates, ran errands, tutored and helped with homework.



Party Favors Brookline

• United States
• Retail
• 1 - 100 Employee

• Pastry Decorator/Store Associate

  • Jun 2011 - May 2012

  • Baked, frosted, and decorated cakes, cupcakes, pastries and confections for seasonal, corporate, and local clients on a mass scale. Personally developed baking and decorating schedules and spreadsheets to streamline production and forecast demand. • Assisted clients with party plans, specifically designing custom cakes for all occasions including birthday parties, weddings, and corporate events. • Baked, frosted, and decorated cakes, cupcakes, pastries and confections for seasonal, corporate, and local clients on a mass scale. Personally developed baking and decorating schedules and spreadsheets to streamline production and forecast demand. • Assisted clients with party plans, specifically designing custom cakes for all occasions including birthday parties, weddings, and corporate events.



Better Foods LLC / Citizen Crust

• Restaurants
• 1 - 100 Employee

• Assistant General Manager

  • Oct 2010 - Jun 2011

  • Opened and closed the restaurant while insuring guest satisfaction at all times.• Touched tables during meal periods and built relationships with guests to create loyal regulars.• Coordinated store marketing and publicity including promotions, internet marketing, website maintenance, email blasts, community marketing.• Managed finances, conducted weekly reviews of P&L statements, and forecasted upcoming sales.• Completed weekly inventory of liquor, beer, and wine, and ordered supplies while staying within forecasted budget. • Scheduled, planned, set up, and managed banquet event orders, catering orders, and special events.• Oversaw creation of schedules, staff management, trained new staff members, and continuing education of staff by weekly menu and policy testing.• Coordinated and maintained live music and entertainment calendar.