Allie Faussete

Dispatch Operations Manager at AllSafe IT
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us****@****om
(386) 825-5501
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5.0

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Jeremy Anderson

Allie served as the Project Manager on 3 of the accounts that I on-boarded at Allied Digital. She worked diligently to ensure that all deadlines were met and customer expectations were exceeded. She is extremely detail-oriented and a very effective manager, as she was responsible for driving several large projects simultaneously. Allie possesses a Can Do attitude that has proven successful in everything that she has been a part of.

Peter Lee, MBA, PMP, CSM

Allie would make a great addition to any PMO. She is great with customers, is detail oriented, and a self starter. Her motivation to succeed is what sets her apart from other project coordinators that I’ve worked with. Give her a task and she works non-stop until the work is complete or until the customer is 100% satisfied.

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Credentials

  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy
    Apr, 2020
    - Nov, 2024

Experience

  • AllSafe IT
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Dispatch Operations Manager
      • Aug 2022 - Present

  • Operation Enduring Warrior (OEW)
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Community Ambassador
      • Jul 2018 - Present

  • Allied Digital Services Limited
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Project Manager
      • Dec 2020 - Aug 2022

      Manage Field Dispatch team & Deskside services Manage Field Dispatch team & Deskside services

  • Genuine Technology Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2020 - Oct 2020

  • Tecology, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Service Desk Manager
      • Sep 2019 - Jan 2020

  • Lam Research
    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • End User Logistics, Procurement Manager
      • Aug 2017 - Sep 2019

  • Allied Digital Services Limited
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Procurement Manager
      • Aug 2017 - Sep 2019

  • TeamRWB
    • Chapter Captain
      • Oct 2015 - Jul 2018

  • Cornerstone Technologies
    • Service Delivery Manager
      • May 2015 - Mar 2016

      I launched the PMO department within the organization, building out project profiles, processes and procedures and implemented a change management structure for all technology lines of business. As the Service Delivery Manager, I created SOW's and garnered new business opportunities from existing clientele, drafted project control book templates, maintained client billing and monitored support hour blocks for renewal or retirement for all customers. I sourced candidates, was the primary vender selection review and RFP's, POC's, and RFQ's team member. I was the primary contact for all product demo reviews and use case evals for new systems and toolsets. From a PM perspective, I ran all projects for all lines of business holding an average of 32 active projects at all times. Technology specialties included: VMWare, Intune, Azure, Transvault, cloud migrations (O365, Sharepoint etc) either on premises to off premises or cloud initiation at start in both managed and unmanaged services arenas.

  • Allied Digital Services
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Manager - Remote Infrastructure Services
      • Nov 2009 - Mar 2015

      IT project management on small to Large size projects with primary focus on Virtual management for global clientele. Specializing in the facilitation of RSMS, and RDMS deployment for full spectrim service and device management, and Field service- OS migration in either onsite or virtual implementations. IT project management on small to Large size projects with primary focus on Virtual management for global clientele. Specializing in the facilitation of RSMS, and RDMS deployment for full spectrim service and device management, and Field service- OS migration in either onsite or virtual implementations.

  • En Pointe Global Technologies
    • Sr. Project Manager
      • Nov 2007 - Nov 2009

      Telecom/Datacom Consultant; Vendor Contract Maintenance; Installation coordination; trouble shooting; Documentation and instruction Telecom/Datacom Consultant; Vendor Contract Maintenance; Installation coordination; trouble shooting; Documentation and instruction

  • Microsoft
    • United States
    • Software Development
    • 700 & Above Employee
    • Business Coordinator
      • Aug 2003 - Nov 2007

      Vendor relations/contract review; AR/AP invoice review; ad hock customer reporting; Ad hock Internal Business Statistics and reporting; Asset maintenance Vendor relations/contract review; AR/AP invoice review; ad hock customer reporting; Ad hock Internal Business Statistics and reporting; Asset maintenance

  • DirecTV Broadband
    • Order Management
      • 2003 - 2004

      LEC Contract negotiation, contract review, and enforcement; LEC System discovery; Training of LEC task members LEC Contract negotiation, contract review, and enforcement; LEC System discovery; Training of LEC task members

Education

  • Western Governors University
    Bachelor’s Degree, HEALTH INFORMATICS
    2016 - 2025
  • University of Phoenix
    BS, Business/Project Management
    2011 - 2014
  • University of Phoenix
    AA/BS, Information Systems/Visual Media
    2006 - 2010
  • Portland Community College

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