Experience

The Arbor Company

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Wellness Nurse

  • Oct 2022 - Present



Sisters of St. Joseph of Baden

• Religious Institutions
• 100 - 200 Employee

• LPN

  • Feb 2019 - Feb 2023



Medical Arts Radiology

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • Jan 2012 - Feb 2019

  -Train Administrative Staff-Implement and monitor office policies and procedures-Ensure compliance with current healthcare regulations, medical laws and ethics-Supervise patient scheduling-Communicate with patients regarding inquiries and complaints-Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering -Analyzes referral inquiries-Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.-Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.-Ensures availability of treatment information by filing and retrieving patient records-Maintains patient accounts by obtaining, recording, and updating personal and financial information.-Protects patients' rights by maintaining confidentiality of personal and financial information-Maintains operations by following policies and procedures; reporting needed changes-Contributes to team effort by accomplishing related results as needed.-Authorization VerificationMulti-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus Show less

• Assistant Manager and Medical Receptionist

  • Mar 2015 - Nov 2016

  -Train Administrative Staff-Monitor and Evaluate Staff Performance-Implement and monitor office policies and procedures-Ensure compliance with contracts-Ensure compliance with current healthcare regulations, medical laws and ethics-Supervise patient scheduling-Communicate with patients regarding inquiries and complaints-Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering -Analyzes referral inquiries-Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.-Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.-Ensures availability of treatment information by filing and retrieving patient records-Maintains patient accounts by obtaining, recording, and updating personal and financial information.-Protects patients' rights by maintaining confidentiality of personal and financial information-Maintains operations by following policies and procedures; reporting needed changes-Contributes to team effort by accomplishing related results as needed.-Authorization VerificationMulti-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus Show less

• Medical Receptionist

  • Jan 2012 - Mar 2015

  -Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering -Analyzes referral inquiries-Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.-Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.-Ensures availability of treatment information by filing and retrieving patient records-Maintains patient accounts by obtaining, recording, and updating personal and financial information.-Protects patients' rights by maintaining confidentiality of personal and financial information-Maintains operations by following policies and procedures; reporting needed changes-Contributes to team effort by accomplishing related results as needed.-Authorization VerificationMulti-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus Show less