Allen Roane
Director of Service at Dove Technologies- Claim this Profile
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Bio
Jason Siddle
Allen is a great motivator, team builder and thinks outside the box. He looks out for and encourages the development of his people and their growth more than his own. Allen uses creative ideas to find new business opportunities and always puts the customer's interests first.
Brent Hunter Watts
It was a pleasure working with Allen during my time at Rioch. His understanding of the industry technology and the applicable solutions was unparalleled. He had a huge hand in not only training my sales team to become more technically orientated during the sales process, but greatly help me personally understand the product and solutions much better.
Jason Siddle
Allen is a great motivator, team builder and thinks outside the box. He looks out for and encourages the development of his people and their growth more than his own. Allen uses creative ideas to find new business opportunities and always puts the customer's interests first.
Brent Hunter Watts
It was a pleasure working with Allen during my time at Rioch. His understanding of the industry technology and the applicable solutions was unparalleled. He had a huge hand in not only training my sales team to become more technically orientated during the sales process, but greatly help me personally understand the product and solutions much better.
Jason Siddle
Allen is a great motivator, team builder and thinks outside the box. He looks out for and encourages the development of his people and their growth more than his own. Allen uses creative ideas to find new business opportunities and always puts the customer's interests first.
Brent Hunter Watts
It was a pleasure working with Allen during my time at Rioch. His understanding of the industry technology and the applicable solutions was unparalleled. He had a huge hand in not only training my sales team to become more technically orientated during the sales process, but greatly help me personally understand the product and solutions much better.
Jason Siddle
Allen is a great motivator, team builder and thinks outside the box. He looks out for and encourages the development of his people and their growth more than his own. Allen uses creative ideas to find new business opportunities and always puts the customer's interests first.
Brent Hunter Watts
It was a pleasure working with Allen during my time at Rioch. His understanding of the industry technology and the applicable solutions was unparalleled. He had a huge hand in not only training my sales team to become more technically orientated during the sales process, but greatly help me personally understand the product and solutions much better.
Credentials
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A+ Net+ MCSE CDIA+ Security+ Electrical Engineering degree
Microsoft/USN/ITT
Experience
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Dove Technologies
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United States
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Information Technology & Services
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1 - 100 Employee
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Director of Service
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Feb 2023 - Present
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Director of Technology Services
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Dec 2019 - Feb 2023
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Document Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director Of Operations GM NM/TX
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Mar 2018 - Nov 2019
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Director Of Operations
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Mar 2018 - Nov 2019
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Toshiba Business Solutions
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United States
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Retail
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1 - 100 Employee
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VP & GM
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Nov 2013 - Mar 2018
Toshiba sales and service South West market place
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Branch Manager TX/NM
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Nov 2013 - Mar 2018
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Marimon Business Systems
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United States
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Transportation, Logistics, Supply Chain and Storage
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Vice President of Technology Services
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May 2010 - Feb 2013
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Senior Technology Service Manager - Greater Atlanta Area
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Oct 2007 - Apr 2010
Manage service division in the greater Atlanta area. Facillitate budget formulation for fiscal year, Accountable for Network Service revenue for the Market Place. Direct daily management of field engineer teams and oversee ongoing network services group and related pre-sales operations. Coordinate support and leadership for major account activities to achieve desired outcomes. Foster corporate partnerships with vendors to secure long-term growth. Manage recruiting and hiring of field engineers. Build and implement major account support structure to increase close rate of customers. Develop strategies to ensure win-win relationships with clients and vendors. Supervise 50+ team members and manage $12 million operational budget. Show less
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Senior Technology Service Manager - Los Angeles Area
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Oct 2005 - Oct 2007
Originally Lanier Worldwide - merge with Ricoh Business SystemsSupervise 100+ member service division and manage $10 million operational budget in the greater Los Angeles area. Facillitate budget formulation for fiscal year, Accountable for Network Service revenue for the Market Place. Provide competitive analysis, remote management and deployment. Direct daily management of field engineer teams and oversee ongoing network services group and related pre-sales operations. Coordinate support and leadership for major account activities to achieve desired outcomes. Foster corporate partnerships with vendors to secure long-term growth. Manage recruiting and hiring of field engineers. Build and implement major account support structure to increase close rate of customers. Develop strategies to ensure win-win relationships with clients and vendors. Show less
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Lanier Worldwide
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Retail Office Equipment
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1 - 100 Employee
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District Service Manager - San Antonio, TX
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Mar 2003 - Oct 2005
2004 National Manager of the Year AwardDevelop service division in San Antonio, Texas. Facillitate budget formulation for fiscal year, Accountable for Network Service revenue for the Market Place. Develop and grow the customer base in San Antonio.
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District Service Manager - Lubbock, TX
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Feb 2001 - Mar 2003
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Sr. Service Tech. Albuquerque, NM
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Feb 1992 - Feb 2001
Service Technician AwardsConsistant Honor Roll nominee 5 time Home Town Hero selectionsMultiple Technician of the Month awards 2 time Technician of the Year
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ITT Technical Institute
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Higher Education
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700 & Above Employee
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Student - Electronics & Engineering
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1991 - 1993
Education & Retraining To supplement my Navy electronics education Education & Retraining To supplement my Navy electronics education
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Production Supervisor
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1990 - 1992
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Production Supervisor
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1988 - 1990
General MGM General MGM
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Humphrey Inc
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United States
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Telecommunications
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Production Supervisor
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1984 - 1987
Sales/Service/Admin Sales/Service/Admin
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United States Navy
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United States
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Armed Forces
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1 - 100 Employee
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Aviation Electronics Technician
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1979 - 1983
Work center supervisor. Aviation flight deck trouble shooter w/clearance Duty Stations: NAS Mirimar CA - Top Gun Flight Line Supervisor NAS Norfolk VA NAS Millington, TN USS Kitty Hawk - Aviation Electronics Work Center Supervisor, Flight Deck Trouble Shooter. Carrier Air Wing 15, AEW Squadron 14 E2C Hawkeyes, VAF F-14 Tomcats TAD USS Nimits Awards and Promotions: Humanitarian Sea Service w/Cluster Expeditionary Sea Service w/Cluster Battle Efficiency w/Cluster Awarded Sailor of the Month twice Awarded Highest Overall evaluation on western pacific cruise in 1981 with a rating of 4.0 Meritorious Promotion from E-1 Seaman to E-3 Airman Meritorious Promotion from E-3 Airman to E-4 Petty Officer 3rd Class Aviation Electrician Mate Meritorious Promotion from E-4 PO 3rd AEM to E-5 Petty Officer 2nd Class Show less
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