Litigation Legal Assistant

• Dec 2022 - Present

Bouncer

• Jun 2020 - Present

Legal Administrative Assistant

• Nov 2020 - Dec 2022

• Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed. • Communicate with clients, gathering necessary documents and information to begin building a case. • Draft basic pleadings and forms. • Communicate effectively and appropriately with team members, opposing counsels, pro se parties, and courts. • Conduct all initial research and provide information to the attorneys. • Manage all administrative responsibilities in the legal office. • Draft the first copy of legal documents. • Organize all legal documents in a confidential way. • Compile, proofread and revise drafts of legal documents and reports. • Proficient in Microsoft Office, Microsoft Teams, Minnesota Court eFiling, North Dakota eFiling, Wisconsin eFiling, PACER (Federal eFiling). • Perform other duties as assigned.

Character Actor

• Aug 2022 - Nov 2022

Pierre Le'Scare is one of the atmosphere characters roaming the land of Spooky Spires. A tortured artist, Pierre is both there to help the guests navigate the spookiest of the lands, and able to provide his own level of sardonic wit. Pierre Le'Scare is one of the atmosphere characters roaming the land of Spooky Spires. A tortured artist, Pierre is both there to help the guests navigate the spookiest of the lands, and able to provide his own level of sardonic wit.

Scare Actor

• Aug 2021 - Nov 2021

Scare Actor

• Sep 2020 - Nov 2020

Litigation Assistant

• Jul 2017 - Nov 2020

• Analyze and process reports, as assigned, to ensure that proper work flow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates. • Utilize Collection Software to properly update and document the status of each account in the assigned inventory. • Draft basic pleadings and forms. • Communicate effectively and appropriately with team members, opposing counsels, pro se parties, and courts. • Perform other duties as assigned. • Analyze and process reports, as assigned, to ensure that proper work flow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates. • Utilize Collection Software to properly update and document the status of each account in the assigned inventory. • Draft basic pleadings and forms. • Communicate effectively and appropriately with team members, opposing counsels, pro se parties, and courts. • Perform other duties as assigned.

Scare Actor

• Oct 2019 - Dec 2019

Scare Actor

• Jul 2019 - Nov 2019

Scare Actor

• Aug 2018 - Oct 2018

Tanning Consultant

• May 2016 - Apr 2018

• Provided new customers with tanning procedure and skin treatment training. • Experienced tanning consultant providing a high level of customer service in salons assisting customer needs accepting payments and performing administrative tasks. • Personable and even tempered capable of getting along with many different types of personalities. • Provided new customers with tanning procedure and skin treatment training. • Experienced tanning consultant providing a high level of customer service in salons assisting customer needs accepting payments and performing administrative tasks. • Personable and even tempered capable of getting along with many different types of personalities.

Scare Actor

• Aug 2017 - Oct 2017

Keyholder

• Aug 2016 - Jul 2017

• Assumed management functions such as directing other employees and making decisions when another manager isn't around. • Interpreted company policies to workers and enforced safety regulations. • Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of shipment sent to the store. • Assumed management functions such as directing other employees and making decisions when another manager isn't around. • Interpreted company policies to workers and enforced safety regulations. • Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of shipment sent to the store.

Test Scorer

• Apr 2017 - Jun 2017

•​Read essays for 8th to 9th grade students in Tennessee and assigned appropriate scores. •​Qualified to score holistically Development, Focus & Organization, Language, and Conventions responses. •​Always in top 25% of the projects quality control standards. •​Read essays for 8th to 9th grade students in Tennessee and assigned appropriate scores. •​Qualified to score holistically Development, Focus & Organization, Language, and Conventions responses. •​Always in top 25% of the projects quality control standards.

Scare Actor

• Sep 2016 - Oct 2016

Transportation Specialist

• Jul 2014 - Jun 2016

• Answered phone and email contacts, providing answers and/or guidance to stores regarding transportation related questions/issues and performing store delivery scheduling modification tasks. • Problem solved or trouble shooted issues related to specific departmental system operations, carrier or delivery performance, department processes and team efficiencies and helping to resolve opportunities as needed. • Utilized multiple systems to assist in answering and supporting stores with transportation issues. • Assisted in continuously improving process and business practices by informing leadership of opportunities and by serving as point of contact for applicable support partners as they work to implement the improvements.

Customer Service Representative

• Nov 2013 - Jul 2014

• Answered an average of 30 to 50 emails a day regarding items on Target Store on eBay as well Target.com.• Researched information for guests who were upset with quality of Target merchandise and relayed the answers to the guest via email or over the phone.• Handled emotional customer with delicacy, listening patiently while maintaining Target Corporation policy. • Became the “go-to” person for the reps and particularly challenging calls and emails by suggesting ideas and policies to use to uncooperative guest using Target verbatim to deescalate the emails as well as phone calls.

Sales Associate

• Jun 2001 - May 2014

• Drive sales and promote products by developing professional and expert relationships with customers • Develop product placement strategy in collaboration with store owners • Drive sales and promote products by developing professional and expert relationships with customers • Develop product placement strategy in collaboration with store owners

Legal Assistant

• Jan 2003 - Apr 2013

* Answered and screened over 120-calls and visitors daily for an office of 27-attorneys and 16-paralegals. * Assisted in training of 12-legal assistants and interns. * Coordinated weekly over 20-law office conference calls/meetings weekly including 50-weekly deliveries. * Maintained Access databases of over 2,500-legal clients that included coordinating document review services. * Maintained records of inventory, suppliers, sales and expenses during legal support and marketing roles. * Pre-interviewed, registered and discreetly assisted clients with inquiries of criminal defense and civil litigation that included: employment, estate planning, family law, insurance matters, and personal injury. * Promoted and proactively supported the staff with loyalty, watertight efficient front-office operations, and meticulousness with details. * Recognized for contributing to a three-fold growth with client base. * Researched and collected legal case information through archives, telephone calls, and online. * Researched over 200-targeted publications, websites, and contact data for ad sales campaigns. * Supported 15-attorneys, 7 -paralegals and the Plan Administrator which included client screening, document preparation, research, scheduling, expense tracking, records management, and staff training. * Tracked legal account documents and hours, mailed invoices, and maintained account records. * Typed, formatted and proofed a wide range of correspondence from both dictation and attorney drafts covering: briefs, client letters, complaints, depositions, discoveries, motions, pleadings, and requests.

Customer Service Representative

• Aug 2002 - Jan 2003

• Performed marketing support duties for promotional products firm specializing in creation of custom- and semi-custom calendars • Served as liaison between Customer Service and Art departments, ensuring quality and accuracy of calendar artwork and imprints • Facilitated delivery of proprietary artwork, ensuring timely completion of projects • Assigned job through Dolphin Staffing of Minneapolis • Performed marketing support duties for promotional products firm specializing in creation of custom- and semi-custom calendars • Served as liaison between Customer Service and Art departments, ensuring quality and accuracy of calendar artwork and imprints • Facilitated delivery of proprietary artwork, ensuring timely completion of projects • Assigned job through Dolphin Staffing of Minneapolis

Scare Actor

• Aug 2000 - Sep 2000

Scare acting for Valleyfair's HalloWeekends.

Marketing & Group Sales Assistant

• May 2000 - Sep 2000

* Co-produced the park’s daily newsletter.* Conducted annual guest surveys to collect feedback from over 500,000 Valleyfair Amusement Park visitors.* Generated over $400k promoting variety of events and products through in-person, online, and telephone including: custom calendars, fundraising events, Guthrie Theatre productions, and specialty gifts.* Planned and tracked fundraising logistics through: ads, e-mail blasts, events, market research surveys, and telephone campaigns.