Allen Yang

Technical Team Lead, Dynamics 365/PowerPlatform Consultant at MNP Digital
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Credentials

  • Microsoft Certified: Power Platform Solution Architect Expert
    Microsoft
    Apr, 2022
    - Nov, 2024
  • PL-600: Microsoft Power Platform Solution Architect
    Microsoft
    Apr, 2022
    - Nov, 2024
  • Microsoft Certified: Power Platform Functional Consultant Associate
    Microsoft
    Jan, 2022
    - Nov, 2024
  • Microsoft Dynamics 365 Customization and Configuration
    Microsoft
    Jan, 2021
    - Nov, 2024
  • Lean Bronze Certification
    SME
    Jun, 2016
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Oct, 2017
    - Nov, 2024
  • ASQ Certified Six Sigma Black Belt
    ASQ - World Headquarters
    Jul, 2017
    - Nov, 2024

Experience

    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Technical Team Lead, Dynamics 365/PowerPlatform Consultant
      • Apr 2021 - Present

      • Act as a Technical Lead/Solution Architect and overall application architecture and design decisions, provides leadership and technical guidance during projects to meet client requirements and systems. • Lead workshops with customers for requirements gathering with Azure DevOps and provides design guidance/best practice for Dynamics 365, Power Platform, SharePoint, Azure projects, etc. • Drive Dynamics 365 solution development with Agile/Scrum meetings through daily scrums, sprint reviews, and backlog refinement. • Manage the solution delivery and prepare/present software Demonstrations to clients at the end of each Sprint. • Develop and implement change communications plans, able to develop key messages and tactics for D365 projects, communicating effectively with affected audiences to achieve intended outcomes • Lead Data Migration and Integration for the projects, including SSIS/Kingsway Soft, Virtual Table, etc. • Conduct UAT testing, Deployment and Training customer resources, Documentation to successfully use and maintain the Microsoft Dynamics applications. Projects: •Lead Dynamics 365 System (Applications, Grants, Loan, Accounting, etc.) and Data Migration from Dynamics 2015/Portal/Quickbook/Third-party System to Dynamics Cloud for Northern Ontario Heritage Fund Corporation Projects. •Lead the Customer Service System and Mobile Apps development for Alberta Government Projects. •Lead Dynamics CRM System and Data Migration from Dynamics 2011/Oracle to Dynamics Cloud for Ontario Government Projects. •Lead the PowerApps Portal Development and Knowlegement Base, Knowledge Article System development for Ontario Lottery and Gaming Projects. Technologies: Dynamics 365/CRM (online), Business Central, O365/SharePoint, Power Platform (Power Apps, Power Automate, PowerBI, Power Vitrual Agents), Power Apps Portal, Power Pages, MS Teams, OneDrive, Azure AD, SSIS/Kingsway Soft, DevOps, BotFramework, JavaScript, Web API/Restful, Virtual Table, etc. Show less

    • Canada
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Senior Business System Analyst
      • Aug 2016 - Sep 2021

      • Act as a BSA Lead and Business Architect to innovate and develop the “Operations Management System” by Dynamics 365/CRM online, to boost business goals including quality, efficiency, delivery and people development. • Analyze business requirements, procedure and process flows for each department, design Dynamic 365 solutions to ensure data and process collaboration using Business Process Flow, Workflow, Calculated Field, SharePoint, etc. • Disposition requirements to be addressed by OOTB features via standard Configuration and Customization including Power Apps, Power Automate, Power Virtual Agents, Power Pages/Portal, Power BI/Dashboard, Business Rules, Security Roles, Web Source, etc. • Implement the applications by Power Apps (Model-Driven App, Canvas App) for multiple devices including Web, Desktop, Cell Phone, Tablet, etc. • Coordinate and support of Data migration and Integration with other ERP systems by CDS, ETL, SSIS/Kingsway Soft, SQL Server, Tableau, Power Query, etc. • Provided Workshop, Demo for each technical sessions and Sprint reviews. • Created Test Cases/Acceptance Criteria and conducted UAT tests to verify that the end users’ requirements were met. • Prepared Trainings and Training materials, Business and Technical Documentations to the end users on how to use the new system applications. • Effectively work with team members including partners, customers, and leaders to proactively identify and mitigate / resolve risks and issues, engage with senior level stakeholders to drive solution success. Show less

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Microsoft Dynamics Consultant
      • Aug 2014 - Aug 2016

      • Led CRM implementation by providing technical guidance and solution design documentation for each project to address any architectural related issues. • Actively supported and participated in relevant Agile/Scrum meetings through daily scrums, sprint reviews, and backlog refinement. • Implementations of Dynamics 365 (Sales, Customer Service, Field Service, Project Service Automation), Power Apps, Flow. • Improved business processes automation by using CRM workflows, Business Process Flows, Business Rules, Calculated Fields, Java Script and Plugins. • Supported Data migration and integration including SSIS packages, Web API, Java script, CRM web services (SDK) for data migration of product and resource lists. • Customization and configuration of third party CRM solutions like RSO using SharePoint, jQuery, ASP.net core, etc. • Provided MS Dynamics SME expertise to client to improve the business process such as quality management process, problem solving process, etc. • Conducted solution testing and assist with user acceptance testing UAT. • Delivered user manuals, training documents, functional specifications and other project-related documentation, and conducted user and administrator training. Show less

    • France
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Business Analyst, Process Excellence
      • Oct 2008 - Aug 2014

      • Evaluated business requirements and process with senior stakeholders to determine opportunities for process improvements including Supplier Chain Management, Finance Management, etc. • Documented business requirements with functional and technical specifications (SRS) as well as ROI, Priority Analysis, Risk Assessment, etc. • Preformed Lean Six Sigma process optimization projects, including Shipping /Reviving Process, Visually inventory, Approval process, Purchase Order Process, etc. • Created solution design to address client business, interface, and performance requirements such as SAP/ERP, Visual Management and Value Steam Map, etc. • Coordinated with development team and project manager throughout development lifecycle to ensure requirements are developed and delivered to specification. • Supported UAT and collected suggests from the testing to improve the solutions. • Prepared Change requests (CRQ), CRQ submission and release coordination. • Conducted training workshops, documentation for administrators and end users. Technologies: Business Process Models, SRS, SQL Server, MS Visio, Excel, Test Cases, Test Plan, UAT, Data Warehouse, SSIS/ETL, Flowchart, UML diagrams, VSM, ERD, DFD, QFD, Tableau, Java, PHP, Visual Basic, Python, C, C++, HTML, Lean Six Sigma, etc. Show less

Education

  • Huazhong University of Science and Technology
    Master of Business Administration - MBA, Information Technology
    2012 - 2014
  • Jianghan University
    Bachelor of Engineering - BE, Industrial Engineering
    2005 - 2009

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