Independent Adjuster

• Feb 2018 - Present

- Managed claim model adjuster for Citizens Property Insurance Corporation. - Discussed, explained and authorized benefit payments to customers, document claim file process, telephone conversations appropriately, and follow up on claims and send timely follow-up remainders. - Initial to end claim process, initial contact, coverage review, scheduled inspection, inspection report, estimate, cause and origin, and coverage analysis. Over 1,000 claims. - Draft settlement letters, denial letters, issued payment for policy holders in accordance with company compliance. - Take recorded statement from insured, claimant, and witness when necessary. - Volunteered for additional training in development of skills and efficiently investigate, evaluate and negotiate losses. (Jacksonville, FL, 08/2018) - Complete claim adjustment within time frame. Show less

Licensed Real Estate Salesperson

• Jan 2011 - Present

Independent Adjuster

• Feb 2014 - Jan 2018

-Handled multiple insurance claims for property, while working with various insurance companies. (Citizens Property Insurance, Universal Property and Casualty Insurance, Gulfstream Insurance) -Explained coverage and assisted policyholders with itemization of damages, emergency, - Prepared Estimates and Reports for over 200+ claims during September and December 2017 in South Florida to assist with the losses of Hurricane Irma. - Field Adjuster for all the above mentioned claims with all the tools necessary to estimate damages. - Coordinated phone calls and appointments with insureds to assist with damages. -Conduct prompt, thorough and fair investigations by obtaining relevant facts to determine coverage, origin, and extent of loss. - Negotiate settlement of claims of varying complexity under the general direction of the Claims Manager or Supervisor. Show less