Experience

Browne George Ross LLP

• Network Engineer / Supervisor

  • Dec 2015 - Present

  ○ Transitioned firm to latest version of Microsoft Office Suite ○ Implemented new security measures to improve bandwidth usage firm wide ○ Administer Fortigate firewall devices (VPN, 2FA, policies) ○ Assisted with transitioning firms Document Management System to AWS ○ Configured offsite backup using Synology NAS devices in remote offices ○ Experience troubleshooting in a VMWare environment ○ Administer and troubleshoot iManage DMS ○ Administer and troubleshoot Mimecast Email Service ○ Administer and troubleshoot Exchange 2016 ○ Implemented new anti-virus solution for all workstations and servers (ESET) ○ Hands on experience working with and troubleshooting eDiscovery applications (iPro) ○ Administer Synology NAS devices Show less


Thompson Coburn LLP
• United States
• Law Practice
• 700 & Above Employee
• Systems Technician

  • May 2018 - Jul 2018


Selman Breitman LLP

• Systems Administrator

  • Sep 2012 - Dec 2015

  I began working at Selman Breitman LLP in 2012 as Support Technician, by 2014 I was the Supervisor of the Help Desk department overseeing 4 others Support Technicians. In 2015 I transitioned into the Network Administrator role for the firm. The firms home office was located in Santa Monica California with 5 other remote offices in different states across the country. ○ Provide application & user support including training employees. ○ Address user inquiries regarding computer software and hardware. ○ Create documentation for all software being used in the firm including help desk resolutions. ○ Experience troubleshooting Windows XP, Windows 7, Windows 8, Mac OS X, iOS and Android. ○ Train all help desk staff, developing best practice policies to ensure efficiency of the department. ○ Provide support to Attorneys in the court room when computer equipment was being used ○ Maintain a relationship with office managers and direct all issues to the appropriate parties. ○ Setup and coordinate all voice/video conference calls between clients and remote offices ○ Provide on-call 24/7 support ○ Provide support for iCreate legal macros ○ Provide printer/scanner/copier support and maintenance. ○ Create step by step documentation for all IT related tasks. ○ Maintain and support 45 Windows servers. ○ Maintain antivirus, SPAM filter and firewall. ○ Experience working with DHCP, TCP/IP, DNS, SMTP, VPN. ○ Experience troubleshooting HP switches and Cisco routers ○ Create new user accounts, assign appropriate rights and maintain group policies. ○ Maintain TCP/IP, internet, and intranet routing, switching, and bridging functions in LAN, WAN. ○ Manage and update Microsoft Windows Servers, 2003,2008, 2010. ○ Coordinated workstation upgrades from Windows XP to Windows 8 in five remote offices. ○ Designed and built the firm’s very first intranet employee website. Show less