Allen LeDoux

IT Manager at Sheraton Kauai Resort
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Contact Information
Location
Lihue, Hawaii, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Nov 2019 - Present
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Support Engineer
      • Jun 2018 - Sep 2018
    • Ecuador
    • Vehicle Repair and Maintenance
    • 1 - 100 Employee
    • Sr. Data Center Engineer
      • Sep 2017 - Apr 2018
    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Network Engineer III
      • Oct 2012 - Aug 2017

      All duties listed for previous (HP) position (from a customer-facing perspective) as well as: • Primarily supporting RHEL 5.x and 6.x servers on both Physical hardware and Virtual Machines • Operational datacenter management and support including Hardware, Networking and VMware (ESXi5 & 6) • Excellent people skills working directly with customers and management (including executives) • Installation, configuration and ongoing operational functions of Infoblox appliances and associated Linux slaves for DNS, DHCP and NTP, including extensive documentation of environment and operation • Technical and Operational supporting roles in Mergers and Acquisitions • Projects transitioning Legacy environments (hardware and software) into newer Global environments o DNS/DHCP transformation from vendor-controlled solution to in-house solution o Decommissioning of Legacy hardware and applications, including creation and documentation of ongoing processes and procedures Show less

    • Azerbaijan
    • Online Media
    • Senior Unix Administrator
      • 2009 - Oct 2012

      Support of local customer site for global company incorporating executive, management and end-user communication while maintaining a strong presence • Learning extremely customized environment to support customer • Working with legacy and new environments to transition acquisitions to a globally-supported standard • Administration of servers and workstations running Solaris and Linux. (Including several customized variants.) • Install and configure applications in a Linux environment • Installation, maintenance and troubleshooting of infrastructure servers and OS to a 99% uptime expectation. • Configuration, maintenance and support of Virtualized environment. (VMware) • Maintenance of internal infrastructure services. (DNS, DHCP, mail) Show less

    • Airlines and Aviation
    • 1 - 100 Employee
    • Field Technician/Site Manager
      • Jul 1998 - Jan 2009

      Managed and worked with on-site technical group with the maintenance and repair of over 5000 systems in 10 buildings. This incorporated Servers (in labs and Server rooms/Data Centers), Workstations, Laptops and Thin-clients in a variety of configurations. Many systems were prototype systems with no manufacturer support. Also included was the development of countless procedures implemented to create processes to increase efficiency and limit down-time, even during maintenance and repair. Seemingly impossible projects were accomplished through exemplary teamwork and technical prowess. -- 500+ system project moves in a limited time window -- Group recognition within customer organization directly leading to multiple contract renewals -- Consistently recognized within company as exceeding expectations -- Consistently recognized by customer as a singularly valuable resource -- Development of procedures directly responsible for hardware cost-savings -- Development of procedures directly responsible for significant time-savings for multiple groups -- Constant coordination between multiple groups and management to maintain excellence and customer confidence -- Implementation of thin-clients and associated servers and software -- Maintenance of Disaster Recovery procedures and documentation -- Maintenance of back-up and recovery using Veritas and Legato Show less

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