Allen Isom
Informatics Consultant/Lead at Aetna, a CVS Health Company- Claim this Profile
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Bio
Credentials
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Advanced SQL for Data Scientists
LinkedInSep, 2018- Sep, 2024 -
Agile Project Management Principles
LinkedInSep, 2018- Sep, 2024 -
New Manager Foundations
LinkedInSep, 2018- Sep, 2024 -
Requirements Elicitation and Analysis
LinkedInSep, 2018- Sep, 2024 -
SQL Tips, Tricks, & Techniques
LinkedInSep, 2018- Sep, 2024 -
Leading without Formal Authority
LinkedInAug, 2018- Sep, 2024 -
SQL Essential Training
LinkedInAug, 2018- Sep, 2024 -
Tableau Desktop 10 Qualified Associate
Tableau SoftwareJun, 2017- Sep, 2024 -
Tableau Desktop 9 Qualified Associate
Tableau SoftwareOct, 2016- Sep, 2024
Experience
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Aetna, a CVS Health Company
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Informatics Consultant/Lead
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Dec 2017 - Present
I work closely with the Director of Informatics to drive departmental goals and reporting needs. In this role I also serve as the point of contact for all questions regarding Tableau including data gap analysis and performance improvement.Developed new standards for reporting, post merger, to update the look of reporting as to better align with new company branding.Engaged in training and development of new and existing Tableau developers and lead team members through the development of new reporting initiatives. Show less
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Supervisor of Data Visualization
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Apr 2017 - Dec 2017
Responsible for driving reporting assignment and production for Aetna Medicaid's Informatics Data Viz team while continually working to steer reporting standards and improve overall content and design quality of Tableau reporting.
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Sr Informatics Analyst
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Nov 2015 - Apr 2017
I currently work to develop external facing reporting solutions in Tableau. I also lead the Informatics Tableau Design and Standards work group in an effort to help shape the look and feel of new Tableau reporting in order to drive reporting quality and consistency.
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Founder / Developer / Designer
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Jan 2012 - Present
-Develop overall game design and mechanics. -Plan and direct activities such as game launch promotions, pricing, advertising, and community outreach. -Manage work schedules and duties between projects -Collaborate with team member in Sweden daily to ensure consistent communication and organizational alignment. -Build and maintain web presences in the form of a company website and catalog of work. -Develop overall game design and mechanics. -Plan and direct activities such as game launch promotions, pricing, advertising, and community outreach. -Manage work schedules and duties between projects -Collaborate with team member in Sweden daily to ensure consistent communication and organizational alignment. -Build and maintain web presences in the form of a company website and catalog of work.
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Business Analyst
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Oct 2011 - Nov 2015
-Responsible for maintaining client-side reporting and analytics while also providing demonstrations and training on all current reporting technologies to both external clients and internal management groups. -Led the initiative to revamp all old excel reporting and move it to Tableau for more dynamic and efficient reporting capabilities.-Personally designed and customized the client side reporting tools in Tableau.-Manage the reporting dashboard and workflow via Quickbase.-Collaborate with additional reporting team staff to ensure all work is assigned and delegated in order to maintain required turn times and efficiency across reporting.-Built and updated custom data queries using Report Builder (SSRS) in an effort to meet reporting data criteria and minimize manual data manipulation via custom written expressions. Show less
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Analyst
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Oct 2010 - Oct 2011
-Researched and investigated mortgage loans for any signs of fraud.-Regularly conducted phone interviews with borrowers to determine any possible misrepresentations that may have occurred at the time of mortgage origination. -Produced detailed reporting on final loan findings and recommendations.
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Customer Service Rep
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Jun 2008 - Oct 2010
-Assisting Customers. -Assisting in the development of an automated Quality Assurance score tracking system. -Creating of a new web based Customer Service Agent guide that provides ease of use and fast access to common customer issues. -Assisting Customers. -Assisting in the development of an automated Quality Assurance score tracking system. -Creating of a new web based Customer Service Agent guide that provides ease of use and fast access to common customer issues.
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Education
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2003 - 2006
Collins College
Bachelor of Arts (BA), Animation -
Collins College
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
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