National Account Manager

• Oct 2023 - Present

Regional field sales manager

• Jun 2010 - Jan 2023

• Led high-performance sales teams, achieving 15%+ YOY portfolio growth, impacting $6.5M in national accounts for five consecutive years. • Developed distributor onboarding and sales rep training program which resulted an average 20% increase in new and existing customer account sales. • Captured and converted major clients, including Staples and Duke Energy, generating cumulative $1M in annual revenue and up to 20%+ YOY account growth. • Mentored and developed sales representatives, leading to successful territory expansion and a 25% increase in client satisfaction. • Spearheaded the opening of a new business location in Toronto, Canada. Played a pivotal role in market expansion and achieving further penetration into the Canadian market resulting in an additional $2.5M in additional annual revenue for the company. Show less

National Sales Manager & Trainer

• Sep 2004 - Feb 2010

• Initially in a call center environment as tier 3 support and new hire trainer then transitioned into outside sales & more involved training roles. • Directed a top-tier sales force, achieving exceptional results within budgets and operational parameters, contributing to a 40% increase in overall revenue. • Responsible for interviewing, hiring, training, and mentoring a sales force of 10 reps between Illinois and Minnesota. • Implemented inbound sales functions, leading to enhanced customer satisfaction and a 15% boost in sales conversion rates. • Coached and trained sales agents, resulting in a remarkable 50% improvement in sales productivity and performance. • Developed an outside sales training program which streamlined the on-boarding process and created consistency throughout the program. • Recognized as a Platinum Performer by senior management at Dish Network for 3 years in a row. Show less