Experience

OpenSymbol - The CRM Company

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Manager

  • Sep 2021 - Present

  I manage Crm implementation projects (Microsoft Dynamics 365 and Sugar Crm). My main tasks are: • to define project objectives and set-up project plan • to monitor and control project execution (deliverables, timing and costs) in each phase • to supervise functional and technical activities throughout the project • to manage customer relationship and post sales support (in coordination with technical division) in order to enhance customer satisfaction My knowledge encompass the following business processes: Sales & Marketing, Customer Service & Field Service Management Show less



C.A.T.A. Informatica

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Jun 2016 - Dec 2020

  Responsible of ERP/CRM Implementation Projects, ▪ I’m engaged in the sales cycle to assist the Sales Department in proposal creation ▪ Along with other team members, I perform business analysis, solution identification and project planning. ▪ I’m responsible to monitor and control project execution (deliverables, timing and costs) Erp: Gamma and Alyante (Teamsystem) Crm: Tustena DMS: Knos Functional & Technical expertise on the following modules: Crm & Sales (Ciclo attivo) Accounting & Treasury (Amministrazione e Finanza) Cost Accounting (Contabilità analitica) Project Management (Progetti) Consolidated Financial Statement (Bilancio consolidato) Purchasing (Ciclo passivo) Production Show less


Atheneum
• Ukraine
• Software Development
• Atheneum Network Expert

  • Sep 2018 - Dec 2019


Canon Italia spa

• Project Manager - Marketing BIG (Business Imaging Group)

  • Sep 2013 - May 2016

  Reporting directly to Marketing Director, • I support the set-up, implementation and coordination of sales channel development strategies with the aim to create more value for Canon customers (i.e. New Partner Development Indirect Channel, New channel It &Office Big setup, Direct channel segmentation) • I'm involved in setting up Digital and Cross Media Marketing Strategy and Operation, developing marketing campaign (Using Eloqua and Directsmile, I designed and managed some Crossmedia Communication Campaign)• I manage marketing Db in order to identify new prospects and to design a market segmentation that fits with our product and sales organization.• I'm in charge of collecting data (economics, market size, processes) and developing all business plans related to market development projects (Web2print, Marketing Automation and so on) Show less

• Channel Development Consultant - Partner Channel

  • Feb 2010 - Aug 2013

  Partner Channel is a brand new sales channel (worth around 80 mio.Euro) that offers the whole range of Canon products (Business imaging and Consumer Imaging) through Canon Business Centres, Canon Reseller Partner, Office Equipment reseller, Computer Shop and so on.As Channel Development, I support Channel Director, Sales Managers and Account Manager in the following areas:* Business planning* Processes, procedures and sales tools* Budgeting, Reporting and analysis* Sales forecasting * Special Projects (i.e.New Partner Development, Salesforce Crm) Show less

• International Business Coordinator - Direct Channel

  • Oct 2008 - Mar 2010

  As single point of communication with Canon Europe, I worked on International Business process at national level. In this role, my duties were to collect, forward and reply to all request from/to CEL/NSO Furthermore I supported sales team in identifying international opportunities, then in making Business Cases to submit to Canon Europe.Finally I controlled the respect of rules and timing in accordance with International Business Policy

• Strategic Planner and Sales Controller - CBS

  • Jan 2009 - Feb 2010

  In this role, reporting directly to the Managing Director, I acted as Sales Controller for all sales Channels (Corporate and International, Professional Print, Canon Business Centres, Canon Partner Centres)

• Strategic Planning & Sales Controller - CBS Corporate & International Account

  • Apr 2008 - Jan 2009

  In this position I worked with Channel Manager to identify, develop and implement commercial strategy and policies based on competition analysis and corporate objectives.I put in place "Campaign to Cash" workflow and implemented planning and control tools (in addition to Channel Budget, Forecasting and P&L) related to this process.Furthermore I was in charge of all economic analysis related to Tender and Bids.As International Business Coordinator, single point of communication with Canon Europe, I worked on International Business process at national level Show less



Dresser Italia srl

• Italy
• Oil and Gas
• 1 - 100 Employee

• Italy It Manager

  • Jan 2007 - Apr 2008

  Responsible of all business applications (especially Erp Dynamics Nav) and It infrastructure, managing IT strategy at branch level in order to support Business needs. Programm/Project manager for all main It developments projects. Responsible of Sox IT Planning and control of continuous improvements of Navision in order to support business needs Programm manager of Navision implementation Project manager for reengineering operating and infrastructural process in order to implement Dynamics Nav. Show less



Cherrypick srl

• Senior Project Manager

  • Sep 2003 - Dec 2006

  Reengineering operating (production, selling and logistics) and infrastructural process Reengineering of “turnkey” service delivery process and new product development process Design of budget and control model. Reengineering operating (production, selling and logistics) and infrastructural process Reengineering of “turnkey” service delivery process and new product development process Design of budget and control model.


Università degli Studi di Milano-Bicocca
• Italy
• Research Services
• 700 & Above Employee
• Assistant Professor - Project Management

  • Sep 2005 - Sep 2006


E.C.G. European Consulting Group srl

• Senior Consultant

  • Mar 1999 - Aug 2003

  Business process Re-engineering Design and Implementation of planning and reporting systems and processes Business process Re-engineering Design and Implementation of planning and reporting systems and processes


KUHN Group
• France
• Machinery Manufacturing
• 700 & Above Employee
• Italian Branch Commercial Controller

  • Aug 1997 - Feb 1999

University of Modena and Reggio Emilia
• Adjunct Professor - Trading Company Management

  • Nov 1997 - Sep 1998
• Consultant and Trainer

  • Apr 1993 - Jun 1997

Banca Provinciale Lombarda (now Banca Intesa)
• Credit Analyst

  • Nov 1991 - Apr 1993