Experience

Credit Acceptance

• United States
• Financial Services
• 700 & Above Employee

• Account Solutions Professional

  • Mar 2023 - Present



USCB AMERICA-Revenue Cycle Solutions for Healthcare Entities

• United States
• Financial Services
• 1 - 100 Employee

• Lead

  • Jul 2021 - Mar 2023



Bank of America

• United States
• Banking
• 700 & Above Employee

• Client Service Representative

  • Nov 2020 - Jul 2021



Portfolio Recovery Associates, LLC

• United States
• Financial Services
• 300 - 400 Employee

• Legal Collector | Account Executive

  • Sep 2011 - Nov 2020

  • Comply with all aspects of the FDCPA as well as the company policies • Collected over $30k month over month in delinquent debt • Maintain and meet all metrics required from a productivity standpoint • Made over 200 Calls a day to clients • Locate and monitor overdue accounts using computers and a variety of automated systems. • Answered multi-telephone system, routed calls and took payments over the phone. • Assisted supervisor with special projects • Helped team members negotiate and settle acc Show less