Experience

Aga Khan Education Service, Pakistan

• Pakistan
• Higher Education
• 100 - 200 Employee

• System Support Engineer

  • May 2022 - Present

  Task/Achievement Responsible for all IT systems within organization, including networks, hardware, software, storage. Security systems. such as Servers, Router, Printer and Firewalls. Installed, configured and supported desktops/servers for over than 35 Users in their sites, Such as: ADDS, DNS, DHCP, A/D, RDP, Windows7, 8, 10, , TCP/IP, Switches, and Wireless. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company . Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Operate All school Cameras through the region with HIK Vision fully Deployment of ICT lab AKESP Schools Around the region. Show less



Educare Academy

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• IT Help Desk Officer

  • Jan 2020 - Feb 2022

  Task/Achievement keep computer systems running smoothly and ensure users get the maximum benefit from them. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Manage technology services that meet operational requirements in designated area(s) of the Institute. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Teach CS to students . Contact : SIR IQBAL Principal Show less



The Aga Khan University Hospital (Pakistan)

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• Front Desk Officer

  • Jun 2019 - Dec 2019

  Task/Achievement Maintaining a positive, empathetic, and professional attitude toward customers. At all times Responding promptly to customer inquiries regarding lab test. Check and process the laboratory tests prescribed by the doctors. brief the patients about laboratory test and procedures so that the specimens are collected as per the lab test requirements. hand over laboratory test reports to the concerned individuals after checking necessary details. handle cash and credit transactions; and maintain records of the excess/shortage of cash according to the laboratory policy on a daily basis. check and confirm test requirements with the patients and provide necessary verbal / written instructions so that the specimens are collected as per requirements. handle telephonic and in-person inquiries regarding laboratory tests and schedule patient’s appointments for special tests. dual function as a Phlebotomist at collection points, as and when required. Contact : Baber moghal Codinator Show less