FinTech Business Analyst

• Jan 2023 - Present

- Conduct comprehensive data audit for customer database using advanced techniques to ensure accuracy and completeness. - Reconcile data using analytics tools to identify areas of improvement and optimize customer experience for digital services. - Perform financial gap analysis for various digital transactions to identify discrepancies and recommend improvements. - Develop automation solutions to minimize manual data validation workloads and streamline processes. - Conduct in-depth funnel analysis using data mining to optimize the customer journey and identify opportunities for cross-selling and upselling. - Perform customer segmentation analysis to identify potential customer segments and develop targeted marketing strategies for new product launches. Show less

Ecommerce Data Analyst (Freelance)

• Sep 2021 - Jan 2023

- Conducted e-commerce analysis training for Lazada/Shopee sellers to enhance shop owners' sales performance. Training Session 1: https://www.youtube.com/watch?v=bSoJ57EukkU - Offered business analytics coaching to maximize data-driven insights for the e-store - Conduct business insights analysis for optimal growth, including competitive analysis, market trends, consumer behavior, and search engine optimization, using both Business Advisor and Google Trends. - Collect and analyze store data, including data collection and keyword research volume, for data-driven business decisions - Conducted store audits and delivered store optimization strategies, including store analysis, process optimization, performance metrics, operational efficiency, and retail management, for enhanced performance Show less

Transport Network Manager

• Mar 2012 - Jun 2019

- Manage various transmission rollout, expansion and migration projects - Establish strategic and measurable goals as per upper management directives- Train young locals for the UAE government’s Emiratization program assigned in the department- Handles very high profile special projects that requires connectivity to network (New Year event in Burj Khalifa, Dubai Government Summit, etc)- Responsible for the planning and design of the transmission network to provide all the necessary network connectivity between core/aggregation and access sites. - Reviewed yearly transmission budget covering bill of materials and scope of work. - Manage and control outsource team and vendors for timely delivery of targets ensuring quality and network safety. - Managed multiple vendors and contractors ensuring fulfilment of agreed contract and obligations. - Managed payments releases ensuring accurate delivery of materials and services.- Rolled out and migrated over 9,000 wireless and fixed data and voice services from SDH/PDH Transmission to integrated in IP Access RAN and IP Backbone Core (OTN DWDM). Show less

Senior Engineer

• Jan 2007 - Feb 2012

• Led cross-functional team in forecasting and impact analysis during high traffic events (such as Holidays), outages, expansion and new equipment integration.• Data collection from various stakeholders to perform both in-depth analytical case studies on Access and Transport Network; and provides insights and recommendations.• Cross-monitoring with Operations Team for network and service performance of the mobile transmission network.• Performed root cause analysis in cases where mobile transport network traffic and KPI stats suddenly became out of trend. • Led team in preparing weekly and monthly reports for health and performance of Access and Transport Network elements- Migrated/swapped out over 600 legacy PDH/SDH point-to-point microwave link within a span of 5 months. - Managed the de-loading of 2G/3G mobile traffic on 250 units of Cisco 7600/3500 series routers. Introduced clear process improvements reducing time to deliver rollout, migration and expansion projects. Show less

Regional Transmission Network Consultant

• May 2006 - Dec 2006

• Supervised the monitoring & analysis of transport traffic, KPIs performance and trends for the mobile network. • Performed root cause analysis for mobile transmission node congestion in the network. • Led team in preparing weekly and monthly reports. • Performed accurate and timely analytical studies that aids in transformation of data into insights and recommendations. • Developed 6- or 12-month outlook transmission plans catering backbone, intermediate and last mile transport network systems intend for 2G/2.5G Services for Kharkiv/Sumy/Poltova Region (Astelit/Nokia Project) • Designed resilient transmission network via redundant radio-based or diversity route fiber-based transmission systems to ensure network reliability and service availability • Gathered various data inputs from cross-functional teams for annual capital expenditure (Capex) budget of new and upgrade programs of transmission network system Show less

Transmission Engineer

• Aug 2001 - Apr 2006

• Maintained of existing and propose transmission equipment • Prepared weekly and monthly reports for transmission capacity utilization • Prepared Impact Analysis report for Mobile Service TX element that had recently been launched (both technical and business aspects). • Network analysis for existing and propose mobile transmission network. • Review and monitor work orders issued to our cellsite network connectivity • Generated business case studies for transmission nodes to be deployed in the Smart mobile network. Show less

Cadet Engineer

• 2000 - 2001