Experience

Mountain Top (Denmark)

• IT-Support

  • Oct 2019 - Present

  • I have given support to our users in Australia, Thailand, USA and Denmark o Active Directory o Support over the phone o Support using TeamViewer o Print support o Windows support o C5 ERP-support o Office support • Having contact to our vendors • Implemented security measures on all 4 sites: o Installed antivirus with patching abilities EPDR (Endpoint Prevention, Detection and response). o Offsite backup strategy o Offer for new servers as the ones we have needs to be replaced. o Implemented 2-factor login for VPN users. We are considering doing it for normal login as I well. o Changed our password policy o Implementing of software that will react if ransomware starts encrypting files on our file server o I am going to enhance security on our wireless network, for example time limiting and radius authentication. • I had the backup moved to out 2nd address. • I was a part of deciding a replacement of access switches and firewall. • I am co-responsible for our document handling system. • I have been trouble shooting some parts of C5, primary if the print to our label printers stops working. • I was a part of the planning of infrastructure for our US site. o Specification of servers o Specification of network environment o Specification of PC’s o Specification of PDA’s o Installation of pc’s and connecting them to the US domain o Creating the users in the new domain o Creating printers in the new system o Planning test of the new system o Coordinate with 3rd party vendors regarding tests from their site o Coordinate with 3rd party vendors regarding error correction found during test • I am creating the initial IT budget for the Danish site. • I have started implementing O365 • I have made a new Print/copy agreement • I have made a new phone agreement. • I am together with 4 others about to implement a GDPR software tool which I will also be partly responsible for. • I am working on a solution regarding synchronizing files between Denmark and the other sites. Show less



NNE

• Denmark
• Engineering Services
• 700 & Above Employee

• Service Engineer

  • Apr 2018 - Sep 2019

  • Qualify/approve (serializing) of packing lines for production at Novo Nordisk. I have been in Måløv, Kalundborg, Bagsværd, Hillerød and Kaluga in Russia. Qualifying means to stress test a packing line, to see if it is possible to provoke an error. An error could be that a serial number of one carton is being printed on another. Another could be that the 2D barcode had an error that made it unreadable. This is to ensure that the product can be traced, to the factory that produced it and also what components it contains and exact time of production. The user of the product could use it to se where exactly it is produced. • I was also writing the test plans we used for testing the packing lines when qualifying packing lines. • I have been a part of a project closing down old hardware and documented that everything had been compliant as long as the equipment has been used. Show less



Emerson Automation Solutions

• Automation Machinery Manufacturing
• 700 & Above Employee

• IT-Support

  • Oct 2006 - Apr 2018

  • Maintaining servers, network and phones (IP/Mobile) o Patching of servers o Upgrading of software on the servers o Upgrading of OS on the servers • Monitor backup of servers and laptops o Change tapes once a week o Testing of backup and restore o Purchasing new tapes o Monitor tapes for errors • Installing physical servers o Restore data o Setting up license servers o Setting up RAID on the cluster • Implementing compliance check of orders together with our SAP responsible which means screening orders for all parties and checking if we were allowed to deal with them. o Designing the xml file that was based on the screening. o Doing tests if we experienced errors  Testing the connection  Test if SAP was causing the error  Identifying the persons needed to help solve the problem. • Develop a script (for use by all the European sites) for exporting user profiles from one computer to another. o Make use of” User State Migration Tool” (USMT) – Microsoft o Designing scripts to locate data from a database used for USMT. o Make the script fully automated • Support with VMWare o Updating VMWare Tools o Troubleshoot in VMWare • User support primary in the Nordics but occasionally also to people in other parts of Europe. o Office package o Hardware support o Support for IOS/Android mobile phones o Support regarding access rights o Print support • Working with Windows server and AD users/user rights o Creating users o Deleing users o Resetting of Password o Creating Group Policies o Setting up” Distributed File System” (DFS) o Migrating user- and computer objects from one Active Directory to another using a trust o Creating log-in scripts • Installing servers o Help central IT with installing servers o Installing physical servers o Setting up antivirus o Setting up LANDesk agent o Setting up backup o Replacing disks Show less



Haribo

• Germany
• Manufacturing
• 200 - 300 Employee

• IT-Support

  • 2001 - 2006

  • Development of a Windows based system for the sales staff. o Started with a simple version. o Added functionality continuously which supported the needs of the sales people. This was done together with the person working with our ERP system. • Working together with our ERS responsible regarding interface between Sales computer and ERP system. o Defining data between ERP system and computer • Training and support of users in using the new sales system and other Windows applications o Sometimes I was attending their regional sales meetings and did the training there. • Responsible for the servers that handled traceability in the production of candy. This included setting up new servers within 30 minutes within normal working hours if a server became faulty. o Setting up servers in the production o Monitoring the servers o Meetings with colleagues and vendor of the servers and software. • Working with servers, Active Directory, user rights and so on o Creating users o Deleting users o Access rights o Log-in scripts o Group Policies Show less



Enovasion

• Fiji
• IT Services and IT Consulting
• 1 - 100 Employee

• Webudvikler

  • 2000 - 2001

  • I was the contact for some customers when they wanted something on their homepage updated • Was a part in updating the foreign ministery home page • I was the contact for some customers when they wanted something on their homepage updated • Was a part in updating the foreign ministery home page