Experience

AuthenticID

• France
• Business Consulting and Services

• Technical Account Manager

  • Nov 2021 - Present

  Los Angeles, California, United States • Consulted with 17 strategic partners and clients including Fortune 500 Companies, Federal agencies, State agencies, and startups to scope, design, and implement cloud-native, AI-driven, automated ID proofing solutions. • Responded to RFI’s, created documentation as well as slides, and hosted knowledge transfer meetings to assist stakeholders on how to best integrate with AuthenticID’s Rest API and mobile image capture SDK. • Established and managed a Bitbucket-based… Show more • Consulted with 17 strategic partners and clients including Fortune 500 Companies, Federal agencies, State agencies, and startups to scope, design, and implement cloud-native, AI-driven, automated ID proofing solutions. • Responded to RFI’s, created documentation as well as slides, and hosted knowledge transfer meetings to assist stakeholders on how to best integrate with AuthenticID’s Rest API and mobile image capture SDK. • Established and managed a Bitbucket-based customization tracking system, safeguarding client personalizations and ensuring seamless coordination with other Technical Account Managers for accurate uploads and tracking. • Led daily standups to ensure that there was awareness in what team members were accomplishing, as well as to coordinate assistance between team members when needed. • Configured and customized production ready identity verification applications that prevented fraud through government ID verification, and biometric verification for a range of clients through changes to the application’s HTML, JSON, CSS, and JavaScript files as well as making REST API calls to deploy changes. • Led client meetings and technical work sessions throughout the implementation process to identify gaps in the product and coordinated with the appropriate engineering teams to implement fixes. • Hosted demos, provided consultations, and delivered technical support to clients, in the form of recommendations for AuthenticID tools to use and best internal practices to utilize, in order to reduce and prevent fraud to their thousands of end users located all over the world. • Coordinated company software releases, updates and changes with clients to ensure that integration was implemented correctly on both the AuthenticID side as well as on the clients’ side to ensure their product’s stability. • Successfully resovled 8 SEV1 incidences which included coordinating with AuthenticID teams to resolve the issue, or resolving the errors myself, in real-time. Show less



ICOP Technology Inc

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Sales Engineer

  • Feb 2016 - Nov 2021

  Greater Los Angeles Area • Worked on a Python application that works in conjunction with Wired IP cameras to record video. The application used Python and was developed for Linux (Debian) ◦ Uploaded code into GitHub ◦ Worked on UI elements include buttons, colors, text, and menus ◦ Implemented recording functions while having the application connect to an IP Camera ◦ Created setting for scaling to specified device’s resolution size • Creating a RESTful API application using Spring Boot that… Show more • Worked on a Python application that works in conjunction with Wired IP cameras to record video. The application used Python and was developed for Linux (Debian) ◦ Uploaded code into GitHub ◦ Worked on UI elements include buttons, colors, text, and menus ◦ Implemented recording functions while having the application connect to an IP Camera ◦ Created setting for scaling to specified device’s resolution size • Creating a RESTful API application using Spring Boot that stores and displays product information ◦ Utilizes Hibernate to map Java elements with MySQL elements ◦ Website UI uses HTML and Thymeleaf ◦ Application uses MySQL in order to store hundreds of items and provide item details ◦ Loads items through CSV documents using the OpenCSV library • Expanded clients in Mexico and other Spanish speaking countries • Communicated with clients about solutions that ICOP could provide while gaining an understanding of their current project infrastructure, and helping to solidify their requirements. Show less