Senior Infrastructure Analyst

• Nov 2022 - Present

Technical Operations Analyst

• May 2019 - Present

IT Infrastructure Engineer

• Jul 2017 - May 2019

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Infrastructure Build Engineer

• Sep 2014 - Jul 2017

In this position I am responsible for building, troubleshooting and maintaining of standalone Data Centers for a major UK Public Sector contract. Ensuring that they are up to date with latest Patch and Hotfix releases and in a healthy condition, ready to be used by test, integration, development teams and liaising with these teams when any issues arise. Responsibilities include:• Racking, cabling and configuration of stand-alone Mainframe Data Centers• Configuration and Troubleshooting of network devices such as:• APC UPS, Cisco 3750 series switches and routers, McAfee IPS, Riverbed Steelhead, Bluecoat PacketShaper, Meinberg NTP devices• Configuration and Troubleshooting of ESXi hosts and iLo Administration• NetApp Rollback and Snapshot procedures, SAN Wipes and rebuilds, Failover and Recovery processes, troubleshooting any volume or lun issues that are highlighted from the daily SAN Global Health Checks• Daily monitoring of the data centre through the use of various event management applications such as Netcool and SCCM then troubleshooting any issues that arise from the day-to-day running of the nodes.• 3rd and 4th Line support for Engineering Teams in Hook and Newcastle• Updating nodes with latest Patch and Hotfix releases using SCOM and Radia• Ensuring that my nodes are up to date and in a good condition to be available for test/integration/dev teams Show less

Senoir Test Analyst

• Oct 2012 - Aug 2014

Responsible for the technical testing of various IT Network equipment and applications such as:Servers, NetApp SAN's, PC's, Routers, Switches, Virtual Technology, Active Directory, Exchange, Solaris, SQL Server and other technologies as required.Required to analyse and interpret base lined specification documents, business requirements and defect reports in order to produce test scripts in Test Director.Responsible for the execution of test scripts, recording of results and the production of test completion reports. Identify defects from failed tests, document as required in Test Director and StarTeam and work to conclusion through functional and development teams.Participate in formal and informal reviews of all of the above.Support demonstrations and trials (both in-house and on customer sites). Show less