Experience

Defence Housing Australia

• Australia
• Government Administration
• 300 - 400 Employee

• Senior Human Resources Advisor (Recruitment)

  • Apr 2023 - Present

  I manage a team to provide operational human resources services to the business. These services include recruitment, job design and reclassification, and policy advice. I keep myself up-to-date with new recruitment practices and strategies to ensure the services my team delivers are responsive to market trends. I undertake various human resources projects to support corporate objectives, including policy revision, recruitment process improvements, and capability uplift/retention. I identify opportunities for the business to improve, then propose and deliver initiative to address these. I do this by monitoring trends, building working relationships across the business, and combining my human resources expertise with business area manager expertise.I provide ad-hoc support to our performance and code of conduct team to ensure staff are meeting organisational expectations and undertaking action where they are not. Show less

• Workforce Planning Advisor

  • Jul 2022 - Present

  (ON HOLD TEMPORARILY)I have developed an organisation-wide workforce planning (WFP) framework in consultation with other corporate business areas. This framework specifies the way business planning, finance and human resources integrate to ensure workforce strategies address and integrate with business objectives.I administer the organisation's performance and learning portal, providing both technical and policy support to the business. I review and draft policies to implement the business' learning strategy.I provide assistance to business areas throughout the recruitment process by shortlisting applications, interviewing candidates, and identifying successful candidates in-line with our organisation's recruitment strategy. Show less



NEW Eikawa

• Osaka, Japan

• English Teacher

  • Oct 2020 - Present

  Utilise online collaboration software to exchange diaries with students, building English skills and written techniques. Editing and proofreading student diaries with excellent attention to detail to ensure students reach their learning goals. Assessment of students' interests to provide entertaining and engaging conversations to maintain students' learning outcomes, satisfaction and retention. Analysis of language and cultural differences that may contribute to students' English errors. Delivery of positive, concise and easily understandable feedback to assist student development. Show less



Monogym

• Osaka, Japan

• Personal Fitness Trainer

  • Aug 2021 - May 2022

  Diet program creation: In consultation with clients, I created diet programs or suggestions to improve client nutrition. I gathered information regarding the customers' goals and habits, then used problem solving skills to identify the most effective course of action. Health training programs: Assessed client's strengths and weaknesses to create training programs to increase client strength and fitness. Delivered challenging and achievable training programs and encouraged clients during training sessions. Successfully helped clients increase strength and flexibility, and lose weight for both general health and to alleviate specific health issues. Excellent oral communications skills - Utilised Japanese as my second langauge to communicate effectively with and provide excellent customer service to Japanese clients who do not speak English. Maintained an online log in a ticketing system of client sessions to share information between staff. Show less



OTC

• Osaka, Japan

• English Teacher

  • Apr 2020 - Mar 2021

  Assessed student level to create appropriate curriculum, teaching materials, and lesson plans. Taught English classes, including grammar practice, general conversation skills, listening skills and pronunciation. Represented the company by talking with and providing trial for prospective students. Concise, effective communicator - Provided targeted and timely feedback to students on strengths and weaknesses. Provided excellent customer service to a standard expected by wealthy, upper class Japanese students. Show less



Nova Group Japan

• 1 - 100 Employee

• English Teacher

  • Aug 2018 - Mar 2020

  Assessed student's level and needs to tailor pre-made curriculum. Delivered a dynamic teaching approach to provide appropriate English classes for children, kindergarten to highschool, and adults, including advanced conversation techniques, basic conversation, business focused English, childrens' classes, Eiken testing practice, free conversation practice and grammar lessons. Concise, effective communicator - Provided targeted and timely feedback to students on strengths and weaknesses in a positive and professional manner. Sales experience: delivery of sales lessons for potential students with a high success rate. Show less



Australian Government Department of Health and Aged Care

• Australia
• Government Administration
• 700 & Above Employee

• Departmental officer

  • Jan 2013 - Aug 2018

  Creation of ministerial and executive progress briefs to provide accurate and timely information. Management of a working group tasked with the development and implementation of performance indicators for the regulatory group. Information architecture mapping for internal and external websites to maximise usability. Public complaint handling - working with members of the public to resolve issues in a sensitive manner. Provided timely and succinct advice to Complaint Resolution Officers on complex cases. Supervision of graduate employees. Provide advice on bullying and harassment issues to support departmental staff as a Harassment Contact Officer (Corporate responsibility). Show less



Comcare

• Australia
• Government Administration
• 300 - 400 Employee

• Work Health and Safety Inspector

  • Jul 2012 - Dec 2012

  Identified emerging issues and trends and provided timely advice to senior inspectors to support and inform corporate objectives.Management of an investigations caseload though a departmental ticketing system to ensure incidents were addressed within corporate timeframes.Performed Work Health and Safety investigations in accordance with the department’s regulatory framework, corporate timeframes and the WHS Act.Interpretated legislation to provide advice to support staff working on the outward facing WHS helpdesk.Identification and reporting of internal health and safety issues as a Health and Safety Representative (corporate responsibility). Show less

• WHS Project Officer

  • Oct 2011 - Sep 2012

  Liaised with business areas to create fit-for-purpose procedural documentation for technical staff.Application of design and branding to technical content with a keen eye for detail to maintain consistency and visual appeal.Proofreading of technical, policy and procedural documents to ensure accuracy and readability.Liaison with internal and external stakeholders to leverage expertise from different business areas, develop strong working relationships and meet project goals.Created webpages using MySource Matrix to ensure the delivery of documentation to WHS inspectors. Show less

• Communications Officer

  • Mar 2008 - Sep 2011

  Development of communication strategies for departmental projects.Editing and proofreading of various documentation for internal clients with excellent attention to detail.Managing the production of a quarterly newsletter from idea creation, content development and printing.Member of the Comcare environmental committee – identified opportunities to improve the organisation's environmental profile.Undertook media monitoring activities and escalated issues to managers where required. Show less