Experience

Sciensus - Rare Disease Services

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Rare Service Optimisation Lead

  • Mar 2019 - Present

  Working with an international 3PL provider, based out of the Netherlands and a customer services centre in Germany, I manage quality related matters associated with medicines distribution for the Rare Disease Medicine Service, being part of Sciensus Rare. This service operates throughout the EEA, including customers from Norway to Greece. I operate in compliance with GDP regulations and provide oversight for temperature-controlled distribution direct to patients, prescribing doctors, wholesalers, and hospitals. This requires co-ordination across national boundaries and the maintenance of ISO 9001 quality processes. Performance standards and KPI compliance for this service is best in class. Show less



Healthcare at Home

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Wholesale and Special Delivery Supervisor

  • Jul 2014 - Feb 2019

  Healthcare at Home is registered with the MHRA to wholesale medicines. I co-ordinated the delivery of wholesale medicines to pharmacy, wholesalers, and hospitals in the UK and to the EEA from the UK. This required supervision over deliveries to ensure compliance to regulations, in terms of duration of journey, temperature conditions in transit, accuracy of documentation and invoicing, and prompt resolution of quality complaints or queries. Healthcare at Home is registered with the MHRA to wholesale medicines. I co-ordinated the delivery of wholesale medicines to pharmacy, wholesalers, and hospitals in the UK and to the EEA from the UK. This required supervision over deliveries to ensure compliance to regulations, in terms of duration of journey, temperature conditions in transit, accuracy of documentation and invoicing, and prompt resolution of quality complaints or queries.



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• De - brief Manager and Crew Trainer

  • Jan 2006 - Jun 2014

  DHL was the primary sub-contractor to Argos and Homebase, providing warehouse, stock control, logistics, network distribution, customer deliveries, and human resource management. Service co-ordinating role, overseeing all aspects of outbound delivery compliance and inbound debrief of drivers, and vehicle standards adherence. Designing and delivering training to drivers and agency staff, covering service excellence, health and safety, legislation compliance and all other matters associated with operational performance. KPI monitoring and reporting, CAPA management and investigations. Show less



Tuffa UK Ltd

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Engineer

  • Feb 2005 - Jan 2006

  Manufacturer and installer of liquid storage solutions to industry. Dealing directly with customers in the delivery, installation and maintenance of bespoke storage tanks, in compliance with OFTEC and Environment Agency regulations. Manufacturer and installer of liquid storage solutions to industry. Dealing directly with customers in the delivery, installation and maintenance of bespoke storage tanks, in compliance with OFTEC and Environment Agency regulations.



Staffordshire Police

• United Kingdom
• Law Enforcement
• 700 & Above Employee

• Police Officer

  • Sep 1990 - Oct 2004

  Police Officer covering Staffordshire and the wider region.Excellent communication, Organisational, Time management skills.Traffic Patrol OfficerAdvanced Police Car DriverAdvanced Police MotorcyclistAuthorised Firearms Officer / User

• Police Cadet

  • Sep 1988 - Sep 1990

  Two years training and understanding roles and responsibilities of Police Officers and the Police Service in the Staffordshire area.This involved working within various departments and Criminal Law education.