Dionna Masciola

Marketing and Project Manager at MAS Plumbing, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Roselle, Illinois, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Marketing and Project Manager
      • Jun 2021 - Present

      Streamline company procedures. Improve marketing efforts. Streamline company procedures. Improve marketing efforts.

    • United Kingdom
    • Translation and Localization
    • Project Manager
      • Dec 2019 - May 2021

      •Managed multilingual market research projects independently for a set of clients. Ensured all requests are allocated internally with proper timelines and are delivered to the client according to their expectations.•Maintained role as deputy for company's Implementation Team. Lead the refinement of our project management system by ensuring data accuracy for better reporting and providing a streamlined process for others accessing information, leading to improvement in automation and overall efficiency. Created and presented Dashboard and Views to the team to assist them in managing their daily workload more effectively, leading to members of the project management team taking on a larger volume of work. •Lead 2 hour training sessions on our project management system for each new member of the project management team across all company offices. Show less

    • Project Coordinator
      • Aug 2018 - Dec 2019

      •Managed multilingual market research projects independently across internal teams with varying client procedures. •Established and maintained client relationships, providing a strong consultative approach and adapting project strategy to clients' specific needs/requirements.•Lead 1 hour training sessions on our project management system for each new member of the project management team across all company offices.•Appointed as deputy for our company's Implementation Team, providing support to the company and sharing solutions and improved processes when problems were identified regarding our project management system. Show less

    • United States
    • Translation and Localization
    • 1 - 100 Employee
    • Associate Project Manager
      • Jun 2017 - Aug 2018

      •Managed 20-30 projects weekly for market research companies, university research departments, healthcare centers and more. •Improved company’s efficiency by discovering better workflows and procedures for managing high volume clients. •Managed 20-30 projects weekly for market research companies, university research departments, healthcare centers and more. •Improved company’s efficiency by discovering better workflows and procedures for managing high volume clients.

    • Advertising and Event Coordinator
      • Aug 2016 - Jun 2017

      •Facilitated weekly conversations in Spanish with students to improve their language efficiency •Created marketing content to increase campus awareness of weekly events •Facilitated weekly conversations in Spanish with students to improve their language efficiency •Created marketing content to increase campus awareness of weekly events

    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Philanthropy Committee Chair
      • Jan 2017 - Mar 2017

      •Planned and oversaw Kappa Delta's annual philanthropic chili dinner •Designed event floor plan to accommodate 300 attendees •Negotiated and managed contracts with vendors to stay within budget •Planned and oversaw Kappa Delta's annual philanthropic chili dinner •Designed event floor plan to accommodate 300 attendees •Negotiated and managed contracts with vendors to stay within budget

    • Study Abroad Brand Ambassador
      • Aug 2016 - Dec 2016

      •Promoted the benefits of studying abroad and studying Spanish to students through social media and presentations •Facilitated and answered questions during informational and pre-departure orientations •Promoted the benefits of studying abroad and studying Spanish to students through social media and presentations •Facilitated and answered questions during informational and pre-departure orientations

    • Office Assistant
      • May 2014 - Aug 2016

      (Freelance) •Created marketing content to increase company awareness •Aided business operations by entering bills and balancing credit card statements •Utilized QuickBooks and Excel in the business environment (Freelance) •Created marketing content to increase company awareness •Aided business operations by entering bills and balancing credit card statements •Utilized QuickBooks and Excel in the business environment

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • OTH Creative: Account Manager
      • Aug 2014 - Dec 2015

      •Acted as the liaison between client and agency team•Communicated with clients on a regular basis to ensure they were updated when major milestones were achieved•Designed requested content for three clients

    • Community Outreach: Event Head
      • Aug 2014 - Dec 2015

      •Planned AAF’s annual fundraising event, AdOlympics, for two consecutive years•Created the video displayed in annual Social Marketing Night presentation that educated 80 AAF members

    • Events Services
    • 1 - 100 Employee
    • Marketing Coordinator Intern
      • Jun 2015 - Aug 2015

      •Led promotion of multiple events by managing company’s social media accounts •Sought out and negotiated with potential sponsors in three different event locations •Managed the Referral Program email account for the largest event in order to communicate rewards to active participants •Led promotion of multiple events by managing company’s social media accounts •Sought out and negotiated with potential sponsors in three different event locations •Managed the Referral Program email account for the largest event in order to communicate rewards to active participants

    • Vice President of Public Relations
      • Nov 2014 - Jun 2015

      •Managed Kappa Delta's website and social media accounts to show participation in the community and to promote Shamrock Week, Kappa Delta's annual philanthropy

    • Academit Committee
      • Aug 2014 - Dec 2014

      •Collected and maintained the grades of 168 members in excel spreadsheet

    • Canada
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jul 2014 - Aug 2014

      •Greeted customers entering store •Informed customers about promotions •Assisted customers in the fitting room •Maintained organization of the store •Greeted customers entering store •Informed customers about promotions •Assisted customers in the fitting room •Maintained organization of the store

    • United States
    • 1 - 100 Employee
    • Impact
      • Jun 2013 - Aug 2013

      •Processed shipment, put clothes back on floor, and censored and folded items •Maintained organization of the store •Greeted and assisted customers with questions about deals, sizes, and fitting rooms •Processed shipment, put clothes back on floor, and censored and folded items •Maintained organization of the store •Greeted and assisted customers with questions about deals, sizes, and fitting rooms

Education

  • University of Illinois at Urbana-Champaign
    Bachelor of Science, Advertising
    2013 - 2017
  • Universitat de Barcelona
    Spanish Language and Literature
    2016 - 2016
  • Lake Park High School
    2009 - 2013

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