Alla Woollard

Deputy Head of Cash Management Department at Bank of Moscow
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Contact Information
us****@****om
(386) 825-5501
Location
RU
Languages
  • German Full professional proficiency
  • English Full professional proficiency
  • Russian Native or bilingual proficiency

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Experience

    • Russian Federation
    • Real Estate
    • 200 - 300 Employee
    • Deputy Head of Cash Management Department
      • Jan 2012 - Present

      - Full substitution of the Head of Department during his absence (business trips etc); - Planning, structuring and control of sales division of Cash Management (CM) department; - Reporting of results achieved by the Department to the supervisory Member of the Board of the Bank (weekly, monthly, annually etc); - Responsible for Cash Management PNL (Fee Income + Net Interest Income) generated by Russian corporate customers (Large incl. Blue chips and Mid); - Responsible for relationship with large corporate customers (with annual revenue RUB 10 Bn+); - Conducting negotiations (presentations, tailor-made solutions and commercial proposal development) in German, English and Russian; - Active participation in development of CM strategy; - Providing consultations of existing and future cash management products to corporate customers and internal banking departments; - Promotion of cash management products on the market; - Development of CM tariff models and processes allowing to set and track individual tariffs for the certain customers; - Market analysis and research. Show less

    • Banking
    • 1 - 100 Employee
    • Deputy Head of Foreign Clients Department
      • 2007 - Dec 2011

      - Acquisition/servicing of foreign corporate customers; - Conducting negotiations (bank presentation, selling of the certain bank products and services) in German, English and Russian; - Corporate customers support (in English, German and Russian) in priority to German companies; - Setting up and nodding through the new agreement forms necessary for corporate customers' accounts opening; - Originating, structuring and closing of individual deals (including cash management deals); - Negotiation and approval of new typical and individual forms of agreements in collaboration with responsible bank departments for customers who are non-residents; - Prolongation and amendments of already existing agreements; - Originating, structuring and approval of the terms and conditions of collection services; - Approval and implementation of individual tariffs in collaboration with bank colleagues; - Implementation and promotion of Cash management products, selling of Cash management services to corporate customers; - Participation in creation of new banking procedures, products and services - Deposits, preparation and execution of correspondent documentation; - Settlement of disputes during the current interaction between the bank and its customers; - Coordination of work of the group (International Corporate Banking Division); - Solution to conflicts both inside the bank and with the Department customers. Show less

    • Russian Federation
    • Real Estate
    • 200 - 300 Employee
    • Junior corporate account manager of International Department
      • 2003 - 2007

      - Corporate customer support (in English, German and Russian), solution of problems concerning all current settlement transactions;- Analysis of banking products (credits, corporate cards, payroll card programs, deposits, conversions, collection, guarantees, letters of credit), development of offers for customers; execution of agreements, tariffs with customers and bank departments;- Conducting negotiations with customers (in English, German and Russian);- Execution of agreements for account opening;- Prolongation and amendments of already existing agreements. Show less

    • Head (coordinator) of the Corporate Customer Support Services
      • 2002 - 2003

      - Coordination of the work of the group, drawing up/introduction/trainings of rules and regulations of the bank to the members of the group;- Solution of both external and internal disputes and conflicts;- Instruction/trainings of new group employees;- Providing consultations of existing and future bank products to corporate VIP-customers and internal banking departments, executing any interbank conversions, providing help to customers in filling in payment orders, currency transfers etc.,- Notification of VIP-customers/bank customers (legal entities) of cancelled payment orders, counseling on reasons of cancellations. Show less

Education

  • Moscow State Linguistic University
    International and Intercultural Communication
    1997 - 2002

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